Home Care Operational Support Co-Ordinator
| Dyddiad hysbysebu: | 13 Awst 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Medi 2025 |
| Lleoliad: | Tameside, OL7 9QG |
| Cwmni: | inploi |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 75726356 |
Crynodeb
Contract Type: Permanent
Salary: Grade E. SCP 11 £28,142 - SCP 16 £30,518
Hours Per Week: 36 hours
Base Location: Wilshaw House, Wilshaw Lane, Ashton-under-Lyne, OL7 9QG
Assessment Date: To be arranged
The Role
An opportunity has arisen for a committed and enthusiastic person to join our existing Operational Support office team.
What’s the post, and what are we looking for?
Are you passionate about supporting workforce development? Do you have strong administrative skills and a keen eye for detail? If so, we’d love to hear from you!
We’re looking for a Home Care Operational Support Coordinator to join our dynamic team and help deliver key objectives from our People Plan. This role plays a vital part in supporting the effective management, growth, and development of our workforce, contributing directly to our corporate priorities.
What You’ll Be Doing
You’ll provide comprehensive administrative support across the service, helping to implement policy and use your innovation to deliver a fantastic service! Your responsibilities will include:
- Maintaining and updating care management systems and software applications
- Supporting the commissioning process and managing referrals efficiently
- Assisting with the scheduling of staff inductions and personnel procedures
- Running reports and pulling data from work systems
- Promoting excellent customer care and equal opportunities
- Supporting the implementation of new technology
- Upholding confidentiality and corporate policies
- Participating in training, supervision, and personal development
What You’ll Bring
Essential Qualifications:
- GCSE level education
Essential Skills & Experience:
- Proficient in Microsoft Excel
- Strong administrative and communication skills
- Ability to work independently and as part of a team
- Awareness of Adult Social Care services and systems
- Understanding of equal opportunities and STRIVE values
- Comfortable communicating with staff at all levels and the public
About You
Desirable Experience & Training:
- Experience with LAS and CM2000 systems
- BTEC National Level qualification
- Previous coordination role experience
- Familiarity with the Department’s Customer Complaint Policy
- Strong organisational skills and creative thinking
Why Join Us?
This is a fantastic opportunity to be part of a supportive team where your contributions make a real difference. You’ll be working in a fast-paced environment that values innovation, collaboration, and continuous improvement. We have a lot of staff groups and projects that encourage you to participate in moving us forward and be the best!
About Us
Message from Stephanie Butterworth, Director of Adults Services at Tameside Council.
‘’ I’ve worked here for many years now and I’m proud of the work that we do together, ensuring people in our borough are living a good life.
‘‘Our vision is one which sees people living well in the place they call home, where they are supported to be a part of their local communities to live long, healthy and fulfilled lives.
‘’One way I regularly connect and listen to our workforce is through my monthly staff drop-in with our Principal Social Worker. This is an opportunity to create dedicated time for staff to share ideas, team updates and network across our services. It’s amazing to hear during sessions that they really value being part of Team Tameside and the opportunities that we bring, so we can make sure that they are part of delivering our ambition for the people we support.
‘’Working in Adult Social Care is a rewarding and fulfilling career choice, where you can really make a difference to people’s lives every day. We will support you to develop and fulfil your potential and create space for you to reflect and grow. We are dedicated to breaking barriers, so our workforce is rich with experience and understanding, always building and championing social justice, equity, diversity and inclusion.
People are always at the heart of everything we do, if our vision sounds like something you want to be part of, we offer a warm welcome to join us here at Team Tameside. ‘’
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please click here for more information on our guaranteed assessment scheme.
For further information about this role please contact Jenny Lawton, Julia Featherstone or Michelle Worthington on 0161 342 3455
Reference Number: 001123
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