Performance & Quality Manager (Employability)
| Dyddiad hysbysebu: | 13 Awst 2025 |
|---|---|
| Cyflog: | £36,363 i £40,777 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | 26 days annual leave plus public holidays, flexi-time, Local Government Pension Scheme inc life cover |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Awst 2025 |
| Lleoliad: | West Wales, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Gwaith yn yr Arfaeth / Futureworks |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQAA6584 |
Crynodeb
Fixed Term until 31/12/2027 (extension subject to continuation funding).
Are you passionate about helping individuals achieve sustainable employment and want to make a difference in a dynamic, rewarding career?
Futureworks is seeking an experienced Performance and Quality Manager to drive impactful employability services that change lives across Pembrokeshire and Ceredigion.
As a key member of our team, you will lead a portfolio of employability services, oversee a talented team, and foster essential partnerships with local businesses and community groups. This role is ideal for an enthusiastic and organised leader ready to bring their skills to a high-impact position with a respected provider of training, employment, and community focused programmes in west Wales.
At Futureworks, you’ll work in a supportive, fast-paced environment where each day offers the opportunity to make a real difference. Your work will help unemployed individuals re-enter the workforce and improve their lives, and you’ll be part of a team recognised for delivering high-performing, quality programmes and successful partnerships.
Key Responsibilities
Leadership & Team Management: Inspire and guide Job Coaches and Employer Engagement Officers to exceed targets, maintaining high standards in compliance, quality, and health and safety.
Project & Partnership Management: Oversee multiple contracts and grants, ensuring programmes meet and exceed participant engagement and employment targets.
Quality & Compliance: Conduct quality audits, compliance reviews, and performance evaluations to maintain Futureworks' and commissioners’ high standards.
Strategy Development: Craft and execute strategies for participant and employer engagement, directly addressing recruitment gaps and skills shortages in local industries.
Resource Planning & Reporting: Accurately forecast and plan, delivering reports and insights to the Business Development Manager on contractual performance and resource allocation.
To thrive in this role, you’ll need:
Experience: Minimum three years in employability, welfare-to-work, or recruitment, including leading employability programmes.
Leadership Skills: A proven track record of motivating teams to achieve ambitious targets, fostering a collaborative work environment, and driving performance.
Analytical Ability: Experience with Management Information (MI) reports, Power BI, and using data to track trends and drive decisions.
Interpersonal Skills: Exceptional communication, relationship-building, and delegation abilities.
Organisational Expertise: Skilled in planning, resource management, and problem-solving in a fast-paced, target-driven environment.
Desirable Experience: Knowledge of DWP, Welsh Government and UK Government grants and contracts is advantageous.
A full driving licence and access to reliable transportation.
This role requires an enhanced DBS disclosure.
We Offer
A chance to be part of an innovative team making a lasting impact in communities across Pembrokeshire and Ceredigion.
Opportunities for career growth within Futureworks’ management structure, contributing to our financial, safety, safeguarding, and strategic operations.
If you're ready to make a difference and take your career to the next level, apply today to join Futureworks in building a stronger, more resilient community.
Please refer to the job description on the website for more details on this vacancy and the person specification.
Employment Checks
This post is subject to a DBS disclosure check.
Are you passionate about helping individuals achieve sustainable employment and want to make a difference in a dynamic, rewarding career?
Futureworks is seeking an experienced Performance and Quality Manager to drive impactful employability services that change lives across Pembrokeshire and Ceredigion.
As a key member of our team, you will lead a portfolio of employability services, oversee a talented team, and foster essential partnerships with local businesses and community groups. This role is ideal for an enthusiastic and organised leader ready to bring their skills to a high-impact position with a respected provider of training, employment, and community focused programmes in west Wales.
At Futureworks, you’ll work in a supportive, fast-paced environment where each day offers the opportunity to make a real difference. Your work will help unemployed individuals re-enter the workforce and improve their lives, and you’ll be part of a team recognised for delivering high-performing, quality programmes and successful partnerships.
Key Responsibilities
Leadership & Team Management: Inspire and guide Job Coaches and Employer Engagement Officers to exceed targets, maintaining high standards in compliance, quality, and health and safety.
Project & Partnership Management: Oversee multiple contracts and grants, ensuring programmes meet and exceed participant engagement and employment targets.
Quality & Compliance: Conduct quality audits, compliance reviews, and performance evaluations to maintain Futureworks' and commissioners’ high standards.
Strategy Development: Craft and execute strategies for participant and employer engagement, directly addressing recruitment gaps and skills shortages in local industries.
Resource Planning & Reporting: Accurately forecast and plan, delivering reports and insights to the Business Development Manager on contractual performance and resource allocation.
To thrive in this role, you’ll need:
Experience: Minimum three years in employability, welfare-to-work, or recruitment, including leading employability programmes.
Leadership Skills: A proven track record of motivating teams to achieve ambitious targets, fostering a collaborative work environment, and driving performance.
Analytical Ability: Experience with Management Information (MI) reports, Power BI, and using data to track trends and drive decisions.
Interpersonal Skills: Exceptional communication, relationship-building, and delegation abilities.
Organisational Expertise: Skilled in planning, resource management, and problem-solving in a fast-paced, target-driven environment.
Desirable Experience: Knowledge of DWP, Welsh Government and UK Government grants and contracts is advantageous.
A full driving licence and access to reliable transportation.
This role requires an enhanced DBS disclosure.
We Offer
A chance to be part of an innovative team making a lasting impact in communities across Pembrokeshire and Ceredigion.
Opportunities for career growth within Futureworks’ management structure, contributing to our financial, safety, safeguarding, and strategic operations.
If you're ready to make a difference and take your career to the next level, apply today to join Futureworks in building a stronger, more resilient community.
Please refer to the job description on the website for more details on this vacancy and the person specification.
Employment Checks
This post is subject to a DBS disclosure check.