Lead UI Designer
| Dyddiad hysbysebu: | 13 Awst 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Medi 2025 |
| Lleoliad: | Bedford, MK42 9AB |
| Cwmni: | Reed Talent Solutions |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | MaPS00936-340710 |
Crynodeb
Lead UI Designer
c. £75,000 per annum
Bedford Based (occasional travel to London)
Hybrid Working
Permanent
As a Lead Interaction Designer at Money and Pensions Service (MaPS) you’ll have a strong brand and creative marketing background as well as being a talented digital UI designer. With an intimate understanding of designing for the web with special attention on usability and accessibility, you’ll bring energy and enthusiasm to our expanding digital capability.
The ideal candidate will balance conceptual and analytical strengths whilst developing strong digital visuals and creative to support a consistent design and optimal user experience across multiple platforms to deliver large-scale, business-critical programmes of work.
Working as part of our in-house User-Centred Design (UCD) team you will centre the user and their needs in all our digital work. You’ll produce interface and component designs that provide the best consumer experience, bringing to life our corporate and consumer brands, MaPS and MoneyHelper.
With one foot also in the brand and marketing team, you’ll take part in the creative development of marketing campaigns and activities, and the evolution of the branding with your creative knowledge and experience.
This role is aligned with DDaT Lead Graphic Designer: https://ddat-capability-framework.service.gov.uk/role/graphic-designer#lead-graphic-designer
Here is an insight to Money and Pension Service:
At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us; we also need people who align themselves to our values.
We care about our colleagues and customers, and are committed to transforming lives and make a positive societal impact.
We help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.
We are committed to attracting people of all backgrounds, we want our colleagues to reflect our customers and the people we assist.
In this role you will be responsible for the following;
- Leading collaborative design processes for multiple complex projects.
- Collaborating with cross-functional teams to shape and communicate the brand and visual identity for MaPS’s digital channels.
- Fostering an environment of creativity and design excellence by leading inspiration sessions and sharing examples of outstanding design.
- Communicating with designers and researchers on other programmes to avoid duplication, maximise learning, and ensure the coherence and consistency of MaPS digital experiences.
- Collaborating with relevant internal teams to ensure our services meet MaPS and GDS standards for suitability, efficacy, usability, accessibility, quality, security, and data protection.
- Provide creative direction and solutions for UI design across multiple services and platforms.
- Lead the development of our design systems including governance, socialisation, tooling, and alignment with the GOV.UK design system.
- Provide creative direction for the development of our advertising campaigns as well as marketing and promotional collateral for our corporate and consumer products and services.
- Play a key role in the visual development our brand identity, working with the brand team and agencies to evolve existing guidelines across products and services.
- Creating design documentation and assets including sketches, wireframes, high-fidelity concepts, component libraries, and design specification documents.
- Acting as the quality assurance lead and brand guardian across our internal and external digital estate, socialising updates and best practice.
Skills needed for this role:
Design communication
Level: expert
- gain support for design decisions and design strategy from senior leaders
- communicate design strategy across organisational boundaries
- coach others in how to effectively communicate design
- develop or introduce more effective methods of communicating design and working in the open
Designing for everyone
Level: expert
- measurably improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation
- help others understand and mitigate the influence of privilege and power on the design and delivery of content and services
Designing strategically
Level: practitioner
- help a team understand how user-centred design helps it meet its goals
- help teams align their work to the goals and vision of their organisation
- use risks, opportunities and constraints in technology, systems and policy to shape design
- identify and create new design patterns and components
Designing together
Level: practitioner
- advise others how to effectively plan and run design sessions with a team, users or stakeholders
- adapt a design session to ensure you achieve a useful outcome
- effectively involve the right people throughout the design process
- work across team or profession boundaries, for example with policy teams
Evidence-based design
Level: expert
- embed a practice of hypothesis-driven design in a team
- guide the organisation in how to use evidence to improve services
- analyse, synthesise and use evidence to improve the way the organisation works
- ensure user insights are shared with and used by the wider organisation and across government
Iterative design
Level: expert
- embed the practice of iterative design and agile working in teams or wider organisation
- lead on prototyping complex ideas at any fidelity
- help teams adapt quickly to changes in requirements, priorities or user needs
- iterate delivery processes or team structures to help teams work effectively
Leading design
Level: practitioner
- lead and coordinate design work in a team
- advocate for user-centred design with leaders outside of digital and data
- create an inclusive, productive environment for designers to work in
- mentor and coach other designers
- iterate and improve design processes within your team
You will need to demonstrate the following skills and experience;
- Extensive user interface design experience (likely to be 10 years or more). Some of this may be in an adjacent role such as brand, advertising, or interaction design.
- Experience in creative marketing, art direction and/or advertising, including creating and directing high-quality campaign creative.
- Understanding of data visualisation principles and ability to create clear, high-quality charts, graphs, and infographics.
- Basic illustration skills, including experience designing icons.
- Experience designing for conversion and using visual design to help users complete difficult online journeys.
- Understanding of designing for reuse, such as Atomic design, templating, component and pattern libraries, and design tokens.
- Comfortable working across multiple projects with several stakeholders in a complex, matrix organisation.
- Comfortable leading and supervising external agencies and temporary staff. Experience working in blended teams of internal colleagues and external agency staff a plus.
- Able to balance practitioner work with higher level tactical or strategic activities.
- Experience with Figma, Miro, and Adobe Creative Cloud or equivalent tools.
- Experience designing to meet WCAG 2.2 Level AA accessibility guidelines.
- A basic understanding of accessible, cross-browser front-end development to inform high quality, implementable solutions.
- Experience with mobile-first, responsive website design.
- Experience of working with content rich and/or data-intensive websites, ideally for a consumer audience.
- Experience in the public sector or other regulated field (e.g. financial services, medicine, law).
Portfolio:
We don’t require a portfolio, but if you have one we’d love to see it. If not, we’d like a short statement (up to 500 words — less is fine) explaining how specific projects or experience of yours demonstrate your ability to succeed in this role.
You will be leading UI design for a consumer– and business-facing services which help people, including those with vulnerabilities, use complicated financial information to take positive action. So we are especially interested in examples which involve one or more of:
• Making difficult information accessible and compelling to non-experts
• Developing an online marketing campaign
• Developing or evolving a digital brand
• A large, content-heavy website
• Leading the creation and/or management of a design system
• Working to the GDS service standard
• Working for a public sector organisation
• Working in a financial services or other regulated environment
About MaPS:
At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.
At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -
• Caring
We care about our colleagues and people whose lives we are here to transform.
• Connecting
We will transform lives through our ability to make positive connections.
• Transforming
We are committed to transforming lives and make a positive societal impact.
Our inclusive working environment:
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.
We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”
By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.
What Money and Pensions Service can offer you?
• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan to help you buy season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye test & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers
At MaPS, we take pride in our flexible approach to work. Most of our roles can operate on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs.
Job Reference: MaPS00936
Close Date: 26/08/2025
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