Dewislen

Customer Care Advisor

Manylion swydd
Dyddiad hysbysebu: 12 Awst 2025
Cyflog: £26,900 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 11 Medi 2025
Lleoliad: Huthwaite, Sutton-In-Ashfield
Gweithio o bell: Ar y safle yn unig
Cwmni: Fresh Start Recruitment
Math o swydd: Parhaol
Cyfeirnod swydd: Ref 11070

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Crynodeb

Ref 11070

Customer Care Advisor
Huthwaite, Nottinghamshire
Starting salary: £26.900 pa perks box, childcare vouchers, death in service, bonus and long services awards
Hours of work: Monday to Friday, 8:30am till 4:30pm, 9:00am till 5:00pm and 9:30am till 5:30pm on a rota basis.
Our client, a successful locally based company are looking to recruit new team members for their Customer Service department. The company offers excellent working conditions and the benefits you would expect from a large organisation, including an on-site staff restaurant!
What you need:
• Good IT skills - Have a good understanding of Microsoft Office packages - including Outlook
• Confident and polite telephone manner
• Previous experience of dealing with high volume of call is essential this will have been gained in an office environment
• Excellent communicational skills (Written and verbal)
• High attention to detail
• Willingness to learn
Daily duties:
• Professionally dealing with customer service enquiries both over the phone and via email
• Process customer orders and manage amendments in line with SOP
• Manage urgent order requests and prioritise accordingly
• Liaise with other departments regarding special order requests / pricing queries etc
• Prioritise workload
• Process export orders
This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.
Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.
If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.

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