Service Development and Contracts Manager
| Dyddiad hysbysebu: | 12 Awst 2025 |
|---|---|
| Cyflog: | £48,163 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Awst 2025 |
| Lleoliad: | Ipswich, Suffolk, IP1 2BX |
| Cwmni: | Suffolk County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 20233 |
Crynodeb
- Suffolk County Council
- Address: Endeavour House, Ipswich, IP1 2BX – Hybrid
- Salary: £48,163 per annum (pro rata for part time or under 12 months)
- Hours: 37 hours per week - Flexible working options available
- Contract: Permanent
We’re passionate about improving the future for our customers, our communities and the environment. If you are too, join us as a Service Development and Contracts Manager and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.
Reimagine the possibilities.
Your role and responsibilities
- Ensure sufficient placements for children in care through commissioning external providers.
- Deliver robust and effective quality assurance and contract management of platinum rated contracts, predominantly those associated with supported accommodation for children in care aged 16/17yrs and Unaccompanied Asylum-Seeking Children. You will ensure delivery is in line with Ofsted Guidance, specifications and positive outcomes for children in care.
- Commission services to meet sufficiency needs of children in care aged 16/17yrs working with Children and Young People Procurement and Strategic Commissioning Leads via tender using outcome based and relational commissioning approaches.
- Provide the contract management for Supported Accommodation Providers and some residential children’s homes services. Review monitoring and performance information and address and escalate any identified underperformance.
- Embed and implement a mechanism for capturing the voice of young people to inform service improvement and evaluate provider performance.
- Ensure financial efficiency through effective use of resource and commercial approaches.
You will need
- Experience of working with contracted services particularly supported accommodation/residential home setting or other children’s or family services.
- Ability to work effectively in a team and have excellent communication skills.
- Proven ability to establish and maintain effective working relationships with a wide range of agencies.
- Experience of working in a high-pressure environment, and ideally with children or young people.
- High level of literacy, report writing skills and numeracy that enables effective management of financial resource and use of statistical information.
- Understanding of outcomes based and relational commissioning.
- Curiosity, compassion, tenacity and commitment to wellbeing and safeguarding of young people.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
This role is one of four Service Development and Contract Manager posts that sit within CYP’s Strategic Commissioning Team. This friendly and busy team has a broad focus and includes: - the Strategic Commissioning Lead for Corporate Parenting, the Home Finding Team, Staying Close Team and the Strategic Lead for Housing Development. This role reports directly to the Strategic Commissioning Lead for Corporate Parenting whose team of three Service Development and Contract Managers are responsible primarily for the contract management and development of different types of externally purchased homes for Children in Care. The Home Finding Team Manager also reports directly to the Strategic Commissioning Lead for Corporate Parenting which enables a close working and effective communication between the two teams the help ensure there are sufficient homes for children in care.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Rachel Rowe (she/her) for a casual conversation. You can reach her by calling 01473 263730 or emailing rachel.rowe@suffolk.gov.uk
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP.
- You should use the Supporting Statement template.
- Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 25 August 2025.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- Address: Endeavour House, Ipswich, IP1 2BX – Hybrid
- Salary: £48,163 per annum (pro rata for part time or under 12 months)
- Hours: 37 hours per week - Flexible working options available
- Contract: Permanent
We’re passionate about improving the future for our customers, our communities and the environment. If you are too, join us as a Service Development and Contracts Manager and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.
Reimagine the possibilities.
Your role and responsibilities
- Ensure sufficient placements for children in care through commissioning external providers.
- Deliver robust and effective quality assurance and contract management of platinum rated contracts, predominantly those associated with supported accommodation for children in care aged 16/17yrs and Unaccompanied Asylum-Seeking Children. You will ensure delivery is in line with Ofsted Guidance, specifications and positive outcomes for children in care.
- Commission services to meet sufficiency needs of children in care aged 16/17yrs working with Children and Young People Procurement and Strategic Commissioning Leads via tender using outcome based and relational commissioning approaches.
- Provide the contract management for Supported Accommodation Providers and some residential children’s homes services. Review monitoring and performance information and address and escalate any identified underperformance.
- Embed and implement a mechanism for capturing the voice of young people to inform service improvement and evaluate provider performance.
- Ensure financial efficiency through effective use of resource and commercial approaches.
You will need
- Experience of working with contracted services particularly supported accommodation/residential home setting or other children’s or family services.
- Ability to work effectively in a team and have excellent communication skills.
- Proven ability to establish and maintain effective working relationships with a wide range of agencies.
- Experience of working in a high-pressure environment, and ideally with children or young people.
- High level of literacy, report writing skills and numeracy that enables effective management of financial resource and use of statistical information.
- Understanding of outcomes based and relational commissioning.
- Curiosity, compassion, tenacity and commitment to wellbeing and safeguarding of young people.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
This role is one of four Service Development and Contract Manager posts that sit within CYP’s Strategic Commissioning Team. This friendly and busy team has a broad focus and includes: - the Strategic Commissioning Lead for Corporate Parenting, the Home Finding Team, Staying Close Team and the Strategic Lead for Housing Development. This role reports directly to the Strategic Commissioning Lead for Corporate Parenting whose team of three Service Development and Contract Managers are responsible primarily for the contract management and development of different types of externally purchased homes for Children in Care. The Home Finding Team Manager also reports directly to the Strategic Commissioning Lead for Corporate Parenting which enables a close working and effective communication between the two teams the help ensure there are sufficient homes for children in care.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Rachel Rowe (she/her) for a casual conversation. You can reach her by calling 01473 263730 or emailing rachel.rowe@suffolk.gov.uk
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP.
- You should use the Supporting Statement template.
- Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 25 August 2025.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
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