Admin Assistant
| Dyddiad hysbysebu: | 11 Awst 2025 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Awst 2025 |
| Lleoliad: | Plymouth, PL6 8DH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9216-25-1046 |
Crynodeb
Be familiar with and adhere to PHNT policies and procedures with particular regard to patient confidentiality, Health and Safety and Administrative Guidance Notes. Case note management including: Requesting, tracing, collecting and distributing case notes for planned care assessment appointments or admission and ensuring accurate patient document tracking. Ensuring that patients medical records are fully and accurately prepared in accordance with the needs of the clinical, nursing and management staff. To ensure that patients receive timely and accurate written and verbal communication regarding the planned care assessment service and associated services. To establish and maintain effective channels of communication with other departments, including: Answering and making telephone calls as directed by Administration Manager. Taking and passing on messages for all staff within the Unit. Answering voice mail. Sending and receiving e-mail and faxes. Photocopying information as requested. Opening, distributing and actioning post as appropriate Arranging transport for patients as required. To report and seek advice from the Administration Manager if any untoward incidents, complaints, problems or abnormalities in working practice occur which cannot be dealt with. To receive and depart all patients attending the clinic and check details on iPM (the hospital computerised Patient Information System). To log all times onto the computer regarding throughput of patients through clinic and process outcome of appointments on iPM. To book patients appointments into pre-assessment, anaesthetic and exercise testing clinics. To deal with distribution of case notes after clinic. Be responsible for placing patients onto the inpatient/day case waiting list using accurate coding following pre-operative assessment Booking pre-assessment appointments for patients at the request of surgical specialties, rearranging appointments if required and taking appropriate action if patients do not attend their appointments Take appropriate action in response to telephone calls from patients, GPs and other agencies using initiative, within Trust guidelines To perform any other duties, in any area of the Unit, deemed necessary by the Administration Managers (Intensive Care and Planned Care Assessment), to include cover for sickness and annual leave. For further information please see attached JD&PS