Referrals & Distribution Clerk
Dyddiad hysbysebu: | 11 Awst 2025 |
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Cyflog: | £24,465.00 bob blwyddyn |
Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
Oriau: | Llawn Amser |
Dyddiad cau: | 25 Awst 2025 |
Lleoliad: | Bristol, BS10 5NB |
Cwmni: | NHS Jobs |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | C9339-25-0608 |
Crynodeb
Administrative To co-ordinate the receipt of referrals from GPs and other health care professionals including tertiary and ICE referrals. To receive and date stamp referrals received by post. To sort referrals into different specialties (departments) and type (new, follow-up, ERS). To ensure referrals have been clinically triaged and chase outstanding referrals, using Trust reporting to track those that remain outstanding. To upload referrals to the PAS system, ensuring the receipt date is accurately recorded. To accurately record the Referral to Treatment (RTT) status. To process diagnostic/non-consultant led referrals. To process documentation in a timely manner, meeting required key performance indicators. To check the patient does not already have a referral in the specialty service. To create a waiting list entry for the patient and accurately record waiting list schedules. To ensure patient information is kept confidential and not shared with others. To respond to queries in relation to referral status. To oversee the Net email account and process and respond to correspondence appropriately. To check patient details are accurate on the hospital IT system, and update as necessary. To assist with the printing and posting of letters to patients, including generating letters when required. To follow and adhere to Trust Quick Reference Guides (QRG) or Standard Operating Procedure (SOP) guidelines. Departmental To take part in team meetings eg, huddles. To maintain good working relationships with colleagues throughout the Trust. To feedback/raise any issues with the supervisor or manager. To escalate non-compliance of administrative processes by any other teams. To share compliments and complaints with the supervisor or manager. To adhere to local and Trust policies, procedures and guidelines. To undertake annual mandatory training relevant to job role. To participate in annual appraisal review with line manager. To co-operate fully in the introduction of new technology and methods of working. To assist in training new staff who join the team. To undertake other tasks relevant to the role and grade.