HR Operational Business Support Officer
| Dyddiad hysbysebu: | 11 Awst 2025 |
|---|---|
| Cyflog: | £26,473 i £28,239 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Awst 2025 |
| Lleoliad: | Civic Offices, Portsmouth, PO1 2AL |
| Cwmni: | Portsmouth City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | pcc/TP/659/790 |
Crynodeb
The Service
HR departments comprising of; HR People Centre (HRPC), Recruitment, Employee Relations (ER), HR Information Systems (HRIS), HR Business Partners (HRBP), HR Strategy, Pay and Organisational Development, Temporary recruitment agency and Learning and Development (L&D) who support key corporate and operational functions for Portsmouth City Council's Employees'.
The Role
The HR Operational Business Support Officer is a recently created role that will have opportunity to support all teams within the HR provision ensuring our high standards of customer support are adhered to. This will be a key role to support operational functions in HR.
You will provide high quality administrative support with a pro-active can-do attitude and will be based initially within the Learning and Development team reporting to the Operational Training Manager.A core aspect of the role is supporting the training provision, Apprenticeship Team and Learning Management System 'Learning Portal' for Portsmouth City Council. Additional support tasks across all HR departments make this a rich and varied role.
To enable effective collaboration the role is predominantly office based.We offer hybrid working with the expectation to attend the office a minimum of 3 days a week, the working arrangements for this role will be in line with the needs of the business. There may be occasions when you are required to work in the office 5 days.
The ideal candidate
Will have a strong customer focus (internal and external) andbe able to demonstrate consistently high standards of customer care and customer service.
Have a confident and outgoing personality able to engage with people at all levels. The ability to work flexibly to meet the requirements of the team and the wider service.
Can demonstrate that they have the transferable skills to enable them to work in an office and/or a L&D environment and an interest in working directly with customers.Excellent communication skills to be able to work in partnership with internal and external customers and colleagues.
Will have the ability to work autonomously with effective communication, providing an effective brokerage between the customer and the training provider. Be able to prioritise workload with excellent attention to detail and level of accuracy including good organisational skills.
Have knowledge of organisational processes for managing financial transactions and havegood knowledge of Microsoft office applications along with good numeracy and literacy skills.
Will uphold the professional reputation of the service, encompassing the organisational values, challenging appropriately when required.
Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person'as you will need to refer to this when completing your Personal statement.
Application process
We anonymise applications during application & shortlisting to ensure only relevant information is considered.
As part of your application, we ask that you complete apersonal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills.This might be through qualifications or descriptive examples from your work / personal experience.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal.We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
About Portsmouth City Council
What we can offer you:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800