Housing & Welfare Officer
| Dyddiad hysbysebu: | 09 Awst 2025 |
|---|---|
| Cyflog: | £19.61 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Medi 2025 |
| Lleoliad: | Walsall, West Midlands, WS1 1TP |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Walsall RQ1564129 |
Crynodeb
What's involved with this role:
Job Title: Housing & Welfare Officer
Ref: Walsall RQ1564129
Pay rate: £19.61 per hour PAYE
Working Arrangement: Hybrid – 2 days per week in the office as your duty days
Additional requirement: An Enhanced DBS is required for this role
The role:
We are seeking a compassionate and proactive Housing & Welfare Officer to join the team to provide comprehensive and high quality, customer focussed housing options service to applicants.
You must have a good working knowledge of Part 6 and Part 7 of the Housing Act 1996.
Key Responsibilities:
Conduct assessments, evaluating evidence and make decisions in accordance with legislation
Negotiate with landlords, parents and other agencies, both statutory and non-statutory to find the best solutions to customers housing & support needs
Determine a customer’s need for emergency temporary accommodation and arrange suitable placements
Manage a caseload and maintain accurate case records to ensure excellent customer service
What the client is looking for:
Previous experience in a similar role
Good working knowledge of Part 6 and Part 7 of the Housing Act 1996
Experience in providing high-quality, customer-focused housing options services
Capable of assessing and arranging emergency temporary accommodation when needed
Ability to conduct thorough assessments, evaluate evidence, and make informed decisions in line with housing legislation
Able to manage a diverse caseload, maintaining detailed and accurate case records
Committed to delivering excellent customer service in a housing and welfare context
Excellent customer service skills
Excellent communication skills
Excellent negotiation skills
A commitment to delivering person-centred support with respect and empathy
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Walsall RQ1564129
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.