Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Receptionist

Manylion swydd
Dyddiad hysbysebu: 08 Awst 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: Negotiable
Oriau: Llawn Amser
Dyddiad cau: 15 Awst 2025
Lleoliad: Bexleyheath, DA7 6DL
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: A0112-25-0024

Crynodeb

DUTIES 1. Attend to Patients and to learn, understand and maintain the computerised appointment system relating to the Doctors and Practice Nurses. 2. Assist the Patients with any problems of a general nature as and when they arise. Answer the telephone, take messages pass to the appropriate Doctor or Nurse 3. Acquire a good knowledge of the Practice procedure for registering new patients and the rules regarding the movement of existing patients. Ensure that all relevant forms are completed correctly and the relevant proofs of address are provided before submission. 4. Handle urgent requests for appointments/visits/results, contacting the Doctor on call as necessary and deal with all emergencies in a prompt and efficient manner. Assist clinical staff as necessary when dealing with emergencies in surgery. 5. Make arrangements for Interpreters as required using the booking system and update the patients records when this has been actioned 6. Assist Patients with queries relating to the prescription, ensuring that patients are fully aware of the 72 hour lead time for processing prescriptions. 7. Learn the surgeries computer systems, both EMIS and Docman, recording and updating patient information and actioned tasks. 8. Operate the Practice procedures for actioning patients requests. 9. Operate the Practice procedure for contacting patients re pathology results and letters where further action is required. 10. Be responsible for opening/locking up the Surgery premises (including outside gates and shutters) and switching the burglar alarm on/off as appropriate. 11. To be involved in the opening and distribution of incoming post, recording all outgoing post. 12. Attain a working knowledge of the franking machine. 13. To be responsible for the operation of the Reception Income and Reception Petty Cash systems ensuring that all book work and monies agree. 14. Attend any necessary training courses/sessions. To learn, understand and participate in the running of new procedures as requested by the Practice Manager. 15. To participate in the training of new members of staff a requested by the Practice Manager. 16. To ensure that the waiting room is tidy at all times ie leaflets, magazines, posters etc. 17. Carry out any other reasonable duties requested by the management team or Doctors.