Patient Experience Midwife | Barts Health NHS Trust
| Posting date: | 07 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £53,751 - £60,651 Per annum inc pro rata |
| Hours: | Full time |
| Closing date: | 06 September 2025 |
| Location: | London, E13 8SL |
| Company: | Barts Health NHS Trust |
| Job type: | Contract |
| Job reference: | 7356547/259-7356547NUH |
Summary
It is a very exciting time for our Maternity Services atNewham University Hospital providingmaternity care to women and families from the local population and surrounding areas. We would like to invite you to join our excellent friendly forward thinking team who are all striving to maintain a high quality standard maternity service where you will be a valued member of the Team.
Are you Dynamic, Innovative, with a strong desire and passion for improving patient and family experience within out maternity services? An exciting opportunity has arisen for a lead midwife for patient experience here at Newham University Hospital. The role includes responsibility for professional direction of all aspects of the women experience across our maternity services ensuring optimum standards are maintained.
We are looking for a senior midwife to cover maternity leave with a minimum of 3 years post registration experience as a band 6 midwife with recent Intrapartum, antepartum and postpartum experience, to ensure efficient management and coordination of women and their families as they move through our service. You will ensure quality improvements and safe care for women and their family, support Matrons in leading and achieving good working environment for women and families. You will an ambassador for Patient Experience providing expertise, advice, education, and support and ensure improvements are delivered effectively.
• Highly motivated and enthusiastic individual to take an active role in quality and safety, working collaboratively with the governance team and build relationships with the clinical teams.
• Particular focus on identifying and disseminating lessons learned from concerns raised/complaints and supporting changes in practice some of which may be through the implementation of quality improvement projects.
• To support the work of the wider Governance Team to undertake administrative duties as required in order to ensure the smooth running of the department.
• Responsible for ensuring that feedback from patient experiences is collated analysed and learning is implemented within departments creating a positive governance culture for staff.
• Lead in the development of a variety of effective methods for obtaining service user and staff feedback/ views and supports the implementation and collation of data in local and national surveys eg Friends & Family test, 100 voices, staff survey
• Ensure feedback relating to patient and staff experience (eg. from CQC) are understood and action plans developed, implemented and reviewed.
• Support ongoing & develop innovations for the dissemination of feedback and audit information such as the Quality and Safety noticeboards.
• Ensure accessible and good quality information for service users related to services and staff, including leading on social media accounts (Instagram & Twitter).
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Although this position is a 12 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may be slightly shorter than 12 months.
This advert closes on Thursday 21 Aug 2025