Allocation Administrator
Dyddiad hysbysebu: | 07 Awst 2025 |
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Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
Oriau: | Llawn Amser |
Dyddiad cau: | 20 Awst 2025 |
Lleoliad: | Norwich, NR2 3TU |
Cwmni: | NHS Jobs |
Math o swydd: | Cytundeb |
Cyfeirnod swydd: | C9839-25-0331 |
Crynodeb
To demonstrate good customer care and communication skills when communicating with the public and health/social care professionals.To recognise the diverse needs and individuality of service users and demonstrate the ability to act with tact and diplomacy.To demonstrate knowledge of available automated facilities for receiving referrals, finding and checking patient information and storage of information in accordance with policies and procedures. To support and contact members of the intermediate care teams to ensure urgent referrals are dealt with within the appropriate response time by managing own time effectively and integrating this with the workings of the teamTo be aware of the Trust and departmental lone worker policy and ensure it is implemented appropriately.To receive and record messages for members of the teams. To be an active team member with shared responsibility for general housekeeping by prioritising your workload, identify and explore your own contribution to team working and contributing to the induction process of new members of staff.To recognise any problems regarding the service, including any issues relating to quality and passing this and any constructive ideas on improvements to the service to the appropriate person. To be committed to working within a changing environment, responding positively to new demands and changes, and willing to be flexible to the changing needs of the service.To be an active member of the training programme by the attendance at and participation in staff meetings, training sessions and external courses.To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development programme (PDP)To demonstrate an awareness of clinical governance and risk management and apply to work situation.The hub is open all year round including bank holidays between the hours of 08.00am and 6.30pm. There may be a requirement to work some weekends and bank holidays although this is not a current requirement.