Contract Support Manager
| Posting date: | 07 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 06 September 2025 |
| Location: | Birmingham, B5 7RN |
| Company: | Compass Group |
| Job type: | Permanent |
| Job reference: | 194951 |
Summary
? West Midlands Area
? Full-Time | 5 over 7 working pattern - evening and weekend work is required once/twice a month
? Driving Licence Required
Are you an experienced hospitality or catering professional ready to take on a new challenge in a fast-paced, multi-site environment? We’re looking for a Contract Support Manager to join our team supporting the West Midlands Police (WMP) – ESS contract.
This is a vital leadership role overseeing operational feeding and hospitality services, deputising for the General Manager, and helping ensure exceptional service across multiple locations. From tea and biscuits to sit-down dinners for 200+ guests, no two days are the same.
What You’ll Be Doing:Lead the hospitality and operational catering service across the WMP contract.
Deliver excellent service across staff and delegate feeding, conferences, and events.
Support and deputise for the General Manager as needed.
Manage and support a small team, providing coaching, training, and development.
Ensure accurate stock management, cost control, and food waste reduction.
Maintain excellent standards in health, safety, and food hygiene.
Build strong relationships with internal departments and ensure customer satisfaction.
Travel between contract sites – a full UK driving licence is essential.
✅ Proven experience managing successful teams in hospitality or catering
✅ Strong organisational and leadership skills
✅ Great communication and customer service mindset
✅ Financially savvy with excellent IT skills
✅ Ability to work evenings/weekends (seasonal) as part of a 5-over-7 rota
✅ Full UK Driving Licence
Desirable:
Experience in a similar multi-site catering/hospitality role
Knowledge of food production methods and operational catering
Be part of a high-profile contract delivering essential services
Varied and rewarding work with a strong focus on team development
Opportunity to take ownership and grow in a leadership role
If you\\'re passionate about food, hospitality, and leading high-performing teams, we’d love to hear from you.
Apply now and bring your skills to a role that makes a real impact!