Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust
| Dyddiad hysbysebu: | 06 Awst 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £30,546 - £32,207 Pro rata per annum incl. HCAS |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 05 Medi 2025 |
| Lleoliad: | London, SW10 9NH |
| Cwmni: | Chelsea and Westminster Hospital NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7362350/289-SC-140 |
Crynodeb
We are seeking an enthusiastic and highly organisedMaternity Patient Administratorto join our maternity team. The Maternity Patient Administrator is the first point of contact for women, birthing people, their family and visitors attending the Trust via the Maternity Reception entrance and is expected to demonstrate a high level of professionalism, care, courtesy and respect when greeting patients. Working in a busy environment, Maternity Patient Administrator will manage the administrative processes to support the effective running of the Maternity Services as part of a Night rota, including bank holidays.
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
See detailed job description attached.
· Provide a professional and welcoming first point of contact for patients, families, and visitors attending the maternity unit.
· Manage patient appointments and referrals, ensuring accurate booking and scheduling in line with NHS guidelines.
· Maintain and update patient records using the hospital’s digital systems (e.g., Cerner, BadgerNet, or similar maternity systems).
· Support the midwifery team with administrative tasks such as data entry, scanning, filing, and document preparation.
· Ensure accurate and timely registration of births in accordance with NHS and legal requirements.
This advert closes on Sunday 10 Aug 2025