Bank Sleep Service Administrator / Receptionist
| Dyddiad hysbysebu: | 06 Awst 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Awst 2025 |
| Lleoliad: | Weymouth, DT4 0QE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9405-25-0303 |
Crynodeb
The Dorset Sleep Service opened in Autumn 2023 and provides diagnostic sleep studies for patients in catchment to Dorset County Hospital, and CPAP treatment of Obstructive Sleep Apnoea for Dorsets entire population of around 380,000 residents. We perform around 1,700 sleep studies a year and are in the process of taking over the care of about 5,000 patients already on CPAP therapy; we expect this to rise to about 2,000 sleep studies a year and over 8,000 CPAP patients over the next five years. The team will consist of Administrators, Sleep Practitioners at Associate, Practitioner, and Senior level, a Head of Department, and is overseen by a Consultant in Respiratory Medicine. We are open mostly during office hours, with potential scope for early starts/late ends and possibly some weekends to support Flexible Working in the future (we have no plans for night shifts yet). The department is currently based at Vespasian House in Dorchester, but from July 2025 will be moving to two new sites: one in Weymouth, and a temporary site in Ringwood until we find a permanent premises in either Bournemouth or Poole. The Service is still fresh and new, and almost all staff have joined it with no previous experience in Sleep Medicine; we hope to train and develop staff to further their careers within the Sleep Service wherever we can. We value collaboration towards continual improvement, innovation and new ways of thinking to solve problems and you will be an integral part of creating and refining responsive and effective procedures. We aim to create a diverse, inclusive, and supportive environment where everyone colleagues and patients alike are treated with respect and consideration. Administrative Responsibilities Creating, rearranging, booking in, and coding patient appointments Receiving, managing, and prioritising telephone calls and emails from patients, carers, GPs, consultants, secretaries, and other professionals in a proficient manner Creation of formal medical letters from notes or audio in a timely manner and with an understanding of responsibilities around complex and sensitive private information Issuing of equipment that has been set aside for patients to collect and receiving equipment being returned, including checking patient identity, and escalating to senior staff if there is a problem Opening, date-stamping, and distributing incoming post, and sending outgoing post according to priority Providing routine administrative support such as photocopying, filing, updating patient records, maintaining the department diary, provision of information leaflets, etc. Working independently and prioritising own workload, adhering to National, Trust, and Departmental policies Taking part in education, training, and professional development as necessary Service Development Responsibilities Collaborating with colleagues by contributing ideas and suggestions to develop departmental procedures, processes, and guidelines Promoting our ethos of continuous improvement Actively participating in team meetings and disseminating new knowledge to the team Physical and Financial Resources Responsibilities Assisting with tracking of sleep study equipment Overseeing stock levels of stationery and request ordering of items in a timely manner Engaging with effective use of resources to deliver the best value for money Human Resources Responsibilities Fully participating in the Trusts appraisal system and personal development planning process Taking a proactive role in managing risk in the workplace, in accordance with the Health & Safety at Work Act 1974 Participating in welcome, induction, mentoring and training of new staff as appropriate. Information Resources Responsibilities Training to use Office, Trust, and Departmental software and maintain accurate, timely and legible records in accordance with Trust policy. Upholding excellent standards of information governance and confidentiality at all times. Research and Audit Responsibilities Participating in research projects, service audits, or staff surveys as necessary. Teamworking Responsibilities Maintaining service delivery by assisting colleagues during absences and peaks of work. Undertaking other reasonable administrative duties as and when required as directed by line manager.