Food & Beverage Team Member - Concourse
| Dyddiad hysbysebu: | 05 Awst 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 29 Awst 2025 |
| Lleoliad: | Milton Keynes, Buckinghamshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Stadium MK Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Job purpose: To work alongside the Arena Manager to provide a prompt and efficient food and beverage service for functions in Arena and Concourse.
Role Competencies:
Planning Timescales:
• Take and respond to instructions by completing tasks on an hour-by-hour basis.
• Work and respond to daily instructions as directed by the business.
• Work with medium supervision.
Decision Making:
• Work within a clear set of guidelines and therefore decision making is controlled and managed.
• Apply things learned on the job and experience to support decision making.
Impact and Influence:
• Be courteous and effective in dealing with customers in order to achieve desired results.
Skill Level:
• Task orientated.
• Ensure events are set up and closedown as per the event plan advised by the management
Communication:
• To communicate effectively and in a timely manner
• Ensure all customers receive excellent customer service for events.
Budget Management:
• Understand own accountability and how own actions effect costs within the business
Lead and Develop:
• To support colleagues where required.
Operating Parameters:
• Operating within own boundaries.
• Working to defined process within given parameters however able to flex role within boundaries
• Applying decision-making discretion as advised by line manager and within parameters
Essential and Desirable Job Criteria:
Essential
• Excellent customer service skills.
• Strong communication skills - written and verbal.
• Excellent attention to detail.
• Ability to work in a fast paced environment.
• High level of physical fitness.
• Flexible around working days and hours, including weekends and occasional nights.
• Ability to work in large teams and independently
Desirable
• Events experience in a hotel or large conference venue.
• Strong problem solving skills.
• Evidence of working to deadlines.
• Work on own initiative
This job involves heavy lifting and long periods of standing and walking long distances.
Safeguarding - We are committed to safeguarding and protecting children and young people (CYP) and at-risk Adults (ARA) Our expectation is that you will fully accept your responsibility for the safety and welfare of all CYP and ARA by being fully conversant with all our safeguarding policies and reporting anything that does not appear to be correct. The post maybe subject to an enhanced DBS check and yearly self-declarations.
Equality and Diversity – must be able to demonstrate that equality, diversity and inclusion will be maintained and developed across all programmes and areas of the business.
Role Competencies:
Planning Timescales:
• Take and respond to instructions by completing tasks on an hour-by-hour basis.
• Work and respond to daily instructions as directed by the business.
• Work with medium supervision.
Decision Making:
• Work within a clear set of guidelines and therefore decision making is controlled and managed.
• Apply things learned on the job and experience to support decision making.
Impact and Influence:
• Be courteous and effective in dealing with customers in order to achieve desired results.
Skill Level:
• Task orientated.
• Ensure events are set up and closedown as per the event plan advised by the management
Communication:
• To communicate effectively and in a timely manner
• Ensure all customers receive excellent customer service for events.
Budget Management:
• Understand own accountability and how own actions effect costs within the business
Lead and Develop:
• To support colleagues where required.
Operating Parameters:
• Operating within own boundaries.
• Working to defined process within given parameters however able to flex role within boundaries
• Applying decision-making discretion as advised by line manager and within parameters
Essential and Desirable Job Criteria:
Essential
• Excellent customer service skills.
• Strong communication skills - written and verbal.
• Excellent attention to detail.
• Ability to work in a fast paced environment.
• High level of physical fitness.
• Flexible around working days and hours, including weekends and occasional nights.
• Ability to work in large teams and independently
Desirable
• Events experience in a hotel or large conference venue.
• Strong problem solving skills.
• Evidence of working to deadlines.
• Work on own initiative
This job involves heavy lifting and long periods of standing and walking long distances.
Safeguarding - We are committed to safeguarding and protecting children and young people (CYP) and at-risk Adults (ARA) Our expectation is that you will fully accept your responsibility for the safety and welfare of all CYP and ARA by being fully conversant with all our safeguarding policies and reporting anything that does not appear to be correct. The post maybe subject to an enhanced DBS check and yearly self-declarations.
Equality and Diversity – must be able to demonstrate that equality, diversity and inclusion will be maintained and developed across all programmes and areas of the business.