House Manager
| Dyddiad hysbysebu: | 05 Awst 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 21 Awst 2025 |
| Lleoliad: | B13 9XG |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | The Gracewell Foster Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Job title: House Manager, afternoon (part time)
Working Days / Hours: Monday – Friday / 11:30-15:30
Location: Moseley, Birmingham
Contract Type: Permanent
Salary: Competitive
The Gracewell Foster Trust is a charity providing sheltered accommodation to up to 64 vulnerable ladies over the age of 55, capable of independent living.
We are now seeking a part-time, dedicated and compassionate House Manager to provide support to our residents each weekday afternoon, to work alongside our existing part-time House Manager who covers mornings. The hours will be 11:30-15:30 (though this can be negotiable to some extent) and some flexibility will be required. Both posts are supervised by the Trust’s Executive Officer, who is on-site 16 hours each week and is your main contact with the Gracewell Trustee Board which oversees all aspects of the running of the home. The Trustees regularly visit Gracewell and are keen to see that all staff are well-supported.
The essence of the role is to:
• Assist in managing the Trust in an efficient and effective manner
• Ensure that a safe, secure, well-kept and pleasant environment is maintained
• Oversee the welfare of our residents that will enable them to live independently
• Provide a calm and attentive response in the event of an emergency
• Engage with residents and develop an inclusive community spirit
• Facilitate regular social events, activities and outings
• Work independently with support from colleagues, management and Trustees
A little more information about the role:
We require someone delivering an on-site service that ensures all our residents lead independent lives in a safe and supportive environment.
You will carry out well-being checks with individual residents and respond to emerging changes in circumstances, identify and manage risk, including safeguarding, taking accountability for ensuring that appropriate actions are taken.
You will also be engaging with their families and occasionally their carers or clinicians, supporting the individual residents to identify issues that are important to them and how they would like to progress them. There will be an emphasis on discretion and confidentiality in all such matters.
We would expect you to help to build a sense of community by supporting residents to develop and access a programme of well-being and social activities, on and off site, ranging from craft and bingo sessions to external trips. You will need to engage all who would like to join in, while keeping a welcome for those who choose not to, so that no-one feels they cannot join in at any time if they wish to.
You will routinely assist in carrying out health & safety, fire safety and warden call system checks, ensuring both compliance and achievement of consistently high service standards.
The ideal candidate will have:
•Experience in housing, care, or support work.
•Basic IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems.
•Excellent record-keeping skills, ensuring that all information is clearly represented, accurately captured and kept confidentially.
•Sufficient confidence and judgement about when to share confidential information in a timely manner with appropriate services, other Gracewell staff and key contacts for each resident.
•Ability to work calmly and collaboratively and to communicate information clearly and effectively with residents, colleagues, and a wide range of contractors, external agencies etc., especially in an emergency.
•Excellent customer service, including response and resolution of residents’ feedback and complaints with support from your manager (and Trustees) as required.
•Excellent communication skills (verbal and written communication) and the ability to listen, negotiate and influence where appropriate.
•Previous experience in being able to resolve conflict and remain impartial and professional.
•Previous experience of working independently as a lone worker with support from colleagues and management.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
To apply for the role or for further information please email your CV and a covering letter to gracewell.foster@gmail.com
Working Days / Hours: Monday – Friday / 11:30-15:30
Location: Moseley, Birmingham
Contract Type: Permanent
Salary: Competitive
The Gracewell Foster Trust is a charity providing sheltered accommodation to up to 64 vulnerable ladies over the age of 55, capable of independent living.
We are now seeking a part-time, dedicated and compassionate House Manager to provide support to our residents each weekday afternoon, to work alongside our existing part-time House Manager who covers mornings. The hours will be 11:30-15:30 (though this can be negotiable to some extent) and some flexibility will be required. Both posts are supervised by the Trust’s Executive Officer, who is on-site 16 hours each week and is your main contact with the Gracewell Trustee Board which oversees all aspects of the running of the home. The Trustees regularly visit Gracewell and are keen to see that all staff are well-supported.
The essence of the role is to:
• Assist in managing the Trust in an efficient and effective manner
• Ensure that a safe, secure, well-kept and pleasant environment is maintained
• Oversee the welfare of our residents that will enable them to live independently
• Provide a calm and attentive response in the event of an emergency
• Engage with residents and develop an inclusive community spirit
• Facilitate regular social events, activities and outings
• Work independently with support from colleagues, management and Trustees
A little more information about the role:
We require someone delivering an on-site service that ensures all our residents lead independent lives in a safe and supportive environment.
You will carry out well-being checks with individual residents and respond to emerging changes in circumstances, identify and manage risk, including safeguarding, taking accountability for ensuring that appropriate actions are taken.
You will also be engaging with their families and occasionally their carers or clinicians, supporting the individual residents to identify issues that are important to them and how they would like to progress them. There will be an emphasis on discretion and confidentiality in all such matters.
We would expect you to help to build a sense of community by supporting residents to develop and access a programme of well-being and social activities, on and off site, ranging from craft and bingo sessions to external trips. You will need to engage all who would like to join in, while keeping a welcome for those who choose not to, so that no-one feels they cannot join in at any time if they wish to.
You will routinely assist in carrying out health & safety, fire safety and warden call system checks, ensuring both compliance and achievement of consistently high service standards.
The ideal candidate will have:
•Experience in housing, care, or support work.
•Basic IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems.
•Excellent record-keeping skills, ensuring that all information is clearly represented, accurately captured and kept confidentially.
•Sufficient confidence and judgement about when to share confidential information in a timely manner with appropriate services, other Gracewell staff and key contacts for each resident.
•Ability to work calmly and collaboratively and to communicate information clearly and effectively with residents, colleagues, and a wide range of contractors, external agencies etc., especially in an emergency.
•Excellent customer service, including response and resolution of residents’ feedback and complaints with support from your manager (and Trustees) as required.
•Excellent communication skills (verbal and written communication) and the ability to listen, negotiate and influence where appropriate.
•Previous experience in being able to resolve conflict and remain impartial and professional.
•Previous experience of working independently as a lone worker with support from colleagues and management.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
To apply for the role or for further information please email your CV and a covering letter to gracewell.foster@gmail.com