Dewislen

Accommodation Change Officer

Manylion swydd
Dyddiad hysbysebu: 05 Awst 2025
Cyflog: £37,938 i £40,476 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 04 Medi 2025
Lleoliad: North Somerset, South West England
Gweithio o bell: Ar y safle yn unig
Cwmni: North Somerset Council
Math o swydd: Cytundeb
Cyfeirnod swydd: ASHA0402

Gwneud cais am y swydd hon

Crynodeb

About Us
North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role
We are seeking a dedicated and experienced Accommodation Change Officer to join our Contracts and Commissioning Team. The Contracts and Commissioning Team are responsible for responsible for commissioning services (where possible co-producing them) that meet health & social care needs across all specialist services; working with Quality Monitoring & Safeguarding Teams to ensure service providers are delivering high quality services as well as adhering to their contract. The team is responsible for developing housing solutions and supporting Operational Teams with co-ordinating packages in line with the Housing with Support Strategy. We work closely with Children’s commissioning to support pathways to adulthood.
We support providers with their training requirements, as well as supporting them with recruitment and retention initiatives.
We have a dedicated policy and strategy officer to oversee and develop a variety of commissioning strategies and link in with the wider directorate.

In this role, you will work alongside the Contracts & Commissioning Service, Housing Solutions and Mental Health service to facilitate timely and appropriate hospital discharges to prevent homelessness and bed blocking. We're looking for a dedicated and compassionate individual to join our team as an Accommodation Change Officer at North Somerset Council. In this crucial role, you'll be instrumental in preventing homelessness by ensuring timely and appropriate hospital discharges for clients. You'll be the primary point of contact for individuals experiencing homelessness as they leave the hospital, assessing their needs, determining suitable housing options, and navigating complex situations within a legislative framework. This position involves direct client engagement, collaborative work with various services and professionals, and a commitment to developing personalised housing plans to support vulnerable individuals in our community.

Key Responsibilities:
• Facilitate hospital discharges in collaboration with Contracts & Commissioning, Housing Solutions, and Mental Health services to prevent homelessness and bed blocking.
• Serve as the primary contact for homeless clients leaving hospital, assessing circumstances, social care needs, and housing options.
• Conduct hospital visits to work directly with clients, social workers, families, and other professionals for effective accommodation and support.
• Carry out homelessness enquiries and make legislative decisions, developing personalised housing plans.
• Manage a caseload, recording details on relevant case management systems and recommending decisions aligned with Council duties and best practice.
• Attend partnership meetings and act as a liaison for landlords and care providers to resolve issues.
• Apply understanding of mental health and mental capacity in client and organisational interactions.
• Develop professional networks to support individuals.
• Support the development of housing schemes with support, collaborating with relevant strategy, policy, and commissioning officers.
• Assist in appointing care providers for new housing schemes, managing referrals, cost-benefit analysis, uptake, and move-in coordination.
• Contribute to service quality and ensure compliance with current and future legislative requirements.
• Prepare progress and performance reports.
• Adhere to the council’s Equality policy in all duties.
• Contribute to the supervision, management, and development of colleagues to enhance service delivery.
• Provide information and advice to colleagues and managers, maintaining inter-professional links for clear understanding.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.


Work Style
At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• 0-1 day in the office
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon