Customer Service Representative
| Dyddiad hysbysebu: | 01 Awst 2025 |
|---|---|
| Cyflog: | £12.21 i £12.5 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Awst 2025 |
| Lleoliad: | CW51AA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | KPI RECRUITING LTD |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | ECCUSTSERVAREP-302665 |
Crynodeb
Customer Service Representative
Location: Crewe
Duration: Temporary
Hours: Monday - Friday, 8am- 4:30pm
Pay Rate: £12.21 - £12.50
Key Responsibilities:
• Process customer orders in a timely and accurate manner
• Provide excellent customer service at all times, acknowledging that you are the primary touchpoint for customer communication
• Retain a good working relationship with all internal and external customers and suppliers
• Escalate issues with middle and senior management accordingly
• Resolving issues in a calm and professional manner, including answering questions or giving advice where appropriate
• Demonstrate a strong working knowledge of all products and services
• Liaise with internal departments to resolve queries on order amendments and execution
• Investigation of stocks and movements, and customer complaints
Key Experience Required:
• To have a “can do” attitude when resolving issues
• To be excellent with internal stakeholder management and communication
• To be approachable, and communication with customers effectively
• Computer skills on Microsoft Office and ERP systems
If you are interested in this position please apply directly or email your CV over to Lilyj@kpir.co.uk or call 01270 589 943
INDCOM