Medical Receptionist
| Dyddiad hysbysebu: | 31 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Awst 2025 |
| Lleoliad: | Newcastle upon Tyne, NE4 8AY |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2843-25-0002 |
Crynodeb
1. Greet patients and visitors to the practice. 2. Navigate Patients to the most appropriate clinician or service. 3. Book in, amend and cancel patient appointments in line with practice appointments proceduresensuing optimum efficiency of the appointment system. 4. Ensure those patients without appointments but who need 'urgent consultations are booked into appropriate slots and referred to a GP where necessary. 5. Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets. 6. Respond and/or redirect all patient and visitor requests accordingly. 7. Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed. 8. Assist any patient who wishes to register at the Practice. 9. Advise patients of relevant charges for private services, accept payment and issue receipts for same. 10. Support patients to order repeat prescriptions according to practice procedures 11. Ensure correspondence coming into the practice is passed on to relevant team. 12. Ensure reception and waiting areas are kept neat and tidy 13. Re-stocking of information leaflets as appropriate 14. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly. 15. Action start and end of day procedures. 16. Check emails and electronic document systems on a daily basis to ensure all tasks are actioned. 17. Regularly check tasks and emails on SystmOne to ensure all messages have been actioned. 18. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time. 19. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.