Dewislen

Customer & Business Support Officer - FLK13083

Manylion swydd
Dyddiad hysbysebu: 30 Gorffennaf 2025
Cyflog: £27,510.00 i £29,555.00 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 13 Awst 2025
Lleoliad: Falkirk, FK1 5RW
Cwmni: Falkirk Council
Math o swydd: Parhaol
Cyfeirnod swydd: FLK13083

Gwneud cais am y swydd hon

Crynodeb

Job Advert

Can you ‘MAKE IT HAPPEN’?

To support the Council’s drive to become Council of the Future we are now looking to appoint on a permanent basis a part-time dynamic and enthusiastic Customer & Business Support Officer who will enjoy working in an environment of continuous change and improvement.

You will be educated to SVQ level 3 or equivalent, with a positive ‘can do’ attitude, the drive to ‘make it happen’ in a busy working environment delivering a high quality responsive Customer & Business support service across a diverse range of services.

You will have the ability to minute complex multi-agency meetings transcribing these accurately and timeously to meet statutory timescales. Meetings and associated data will be of a highly sensitive nature. You will be involved in attending and minuting a high volume of complex statutory review meetings on a weekly basis and high profile or high risk offenders within Justice Services.

You will have sound communication, planning and organisation skills, and must be able to work to deadlines within busy teams ensuring excellent customer service to both internal and external customers.

You will have knowledge and experience of Microsoft Office and data protection legislation requirements with highly developed I.T. skills.

You will have knowledge of Local Authority services.

You will work 18.5 hours per week.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon