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Business Analyst - Systems

Job details
Posting date: 30 July 2025
Salary: £41,511 to £46,731 per year
Hours: Full time
Closing date: 26 August 2025
Location: Operations and Development Centre, Roway Lane, Oldbury, B69 3ES / Hybrid
Remote working: On-site only
Company: Sandwell Council
Job type: Permanent
Job reference: SAND000009012

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Summary

We have an exciting opportunity for a Business Analyst to join the Business Change Team within the Corporate Customer service area. You will be the lead officer responsible for the delivery of transformational change through the development of effective business solutions for Housing Management and Asset Services, within the place directorate. You’ll be involved from discovery to implementation, which includes gathering requirements, mapping processes, testing systems, and supporting digital system implementations that makes a difference.

We are looking for someone who:

Brings energy and has a results-driven mindset
Communicates clearly and can influence and challenge constructively
Builds positive relationships with both technical teams and service users
Takes ownership and keeps others informed through collaborative working
Key Requirements:

Educated to degree standard, or equivalent experience in ICT, particularly in the use and knowledge of software applications, business systems and information systems. Level 2 English and Maths. Prince 2 foundation or equivalent project management experience
Business Analysis – foundation or equivalent business analysis experience
A minimum of 5 years’ experience working in an environment dedicated to the development of business solutions involving technology or business change
Proven experience working in requirements elicitation, process modelling and system testing.
Excellent verbal and written communication skills with experience of engaging with a wide range of stakeholders, to communicate complex information clearly and concisely to both technical and non-technical audiences
For an informal discussion, please contact Theresa Smith on 07769 284538 or email theresa_smith@sandwell.gov.uk

Hours:-

37 hours per week

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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