Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
PA to Designated Members of the Directorate Management Team (DMT) CYP
| Dyddiad hysbysebu: | 29 Gorffennaf 2025 |
|---|---|
| Cyflog: | £32,199.00 i £34,876.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £32199.00 - £34876.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Awst 2025 |
| Lleoliad: | London, SE18 3RG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9277-25-0952 |
Crynodeb
To be the first point of contact for designated Senior Managers, dealing with enquiries in a proactive manner, initiating action for approval of the line manager. Judgement skills required and solution proposing for complex enquiries. This will include liaising with service users, carers, commissioners, staff and other external organisations. To maintain an up-to-date knowledge of, and ensure compliance with, the full range of Trust administrative policies. Monitor/screen all telephone calls to designated Senior Managers and maintain an efficient system to ensure messages are forwarded to appropriate personnel within the directorate in a timely manner. In particular, ensure complaint calls are dealt with in an efficient and professional manner, as this could involve complex sensitive information from a range of people/users including staff, external people and organisations, therefore negotiating skills are required.Work on own initiative, proactively dealing with and managing queries on behalf of the designated senior manager, seeking to resolve these without the need to escalate where appropriate. Filter, emails and correspondence for designated senior managers as required, initiating action or redirecting to the most appropriate person. Liaise and co-ordinate workloads with senior managers proactively suggesting areas of priority. Effective diary management; scheduling/prioritising appointments both regular and adhoc meetings with internal and external persons; arranging 1:1s and PDRs for direct reports of designated Senior Manager(s), and managing diary conflicts in advance, using initiative and negotiation skills. Maintain and update efficient use of relevant IT systems, including Microsoft Word, Powerpoint, Excel, Outlook calendar, databases and RIO. Manage and maintain effective filing and data systems, both manual and electronic. Provide high quality presentations, create template designs and write up flip charts and process maps using appropriate software. Ensure all correspondence is dealt with in a corporate style. Support designated Senior Managers in producing required information and reports. Typing of comprehensive and confidential reports, letters, e-mails, presentations, etc, by copy or audio. Organise forums, events and conferences including staff away-days as required, which could be complex, including organizing speakers and planning of the programme. Maintain the directorate database/systems relevant for governance stream. Analyse and produce reports to support the meetings.Co-ordinate diaries, book rooms and organise refreshments as required.Prepare agendas, plan, organise, attend face to face and teams meetings and produce minutes for meetings to support the director/service manager, ensuring that actions are followed up as appropriate and proactively chase accordingly. Proactively ensure that minutes/notes of meetings are authorised and distributed within the agreed timescale.