Disrepair Surveyor and Case Handler

Dyddiad hysbysebu:	29 Gorffennaf 2025
Cyflog:	£271.57 bob dydd
Gwybodaeth ychwanegol am y cyflog:	per day PAYE
Oriau:	Llawn Amser
Dyddiad cau:	27 Awst 2025
Lleoliad:	Bristol, BS1 5TR
Cwmni:	Triumph Consultants Ltd
Math o swydd:	Dros dro
Cyfeirnod swydd:	Bristol 5273232

Crynodeb

What's involved with this role:


JOB TITLE: Disrepair Supervisor Surveyor / Case Handle
REF: Bristol 5273232
Pay rate: £271.57 per day PAYE
Holds a full UK driving licence and provides reliable out-of-hours support when required.
The role:
The team are seeking a Disrepair Supervisor / Case Handle to manage the caseload for disrepair surveying team responsible for responsive repairs to the council's stock of dwellings, buildings and land managed by Landlord Services,
The role also includes reviewing Particulars of Claims submitted as disrepair claims against the council, monitoring progress from start to completion, ensuring delivery of high quality work, getting work done “right-first-time” and achieving high customer satisfaction within budgetary targets and providing a cost effective, value for money service.
The case handlers will be required to attend court on an ad-hoc basis. There are approximately 15 people in the teams.
Key Responsibilities:


Maintain day-to-day supervision administration staff in the team.
Act as lead consultant providing expert witness advice and reports to a range of officers in relation to technical housing matters, including PAD applications, FOIs, SARs, EIR’s, Ombudsman reports, Disrepair claims, and complaints, and Accident Litigation claims.
Court attendance to act as a witness to defend disrepair claims will be required as part of the role.

What the client is looking for:


Experienced leader with a strong background in supervising multidisciplinary teams within responsive repairs and housing maintenance. Skilled in performance management, staff development, and delivering high standards of customer service.
Possesses deep technical knowledge of housing repairs, legal compliance, and complex case handling including disrepair claims and litigation.
Demonstrated success in managing contractors, overseeing project delivery, and ensuring works are completed on time, within budget, and to quality standards.
Proficient in using housing systems and scheduling tools to track progress and outcomes.
Experienced in financial oversight, resource planning, and promoting value-for-money solutions.
Committed to compliance with health and safety, safeguarding, and environmental standards.
Strong communicator with excellent report writing and customer engagement skills.
Holds a full UK driving licence and provides reliable out-of-hours support when required.

How to Apply


Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
AD


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.



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Job Ref: Bristol 5273232


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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