Patient Co-ordinator
| Dyddiad hysbysebu: | 28 Gorffennaf 2025 |
|---|---|
| Cyflog: | £24,180.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24180.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Awst 2025 |
| Lleoliad: | Sale, M33 4BR |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4086-25-0012 |
Crynodeb
Looking for: Full Time -37.5 hours weekly (Salary £24,180) or Part Time - 30 hours weekly. Start Date to be confirmed : As soon as possible. Monday - Friday shift pattern of mix 9am-5pm, 8am-4pm and 10.30am-6.30pm, very occasionally Thursday 6.30-8pm to cover late night. Benefits: 25 Days holiday allowance plus bank holidays off, an extra 2 days for 2 year service, an extra 3 days for 5 year service. Salary increases after service. Birthday Day off Vouchers for recognition of service Staff Employee of the Month Blue Light Discount service Free Flu Vaccinations Free onsite staff car park Summer and Christmas Events Monthly closures for Training Monthly 1:1 with your line manager Job Summary To provide a friendly and welcoming reception service to all patients, staff and visitors to the Health Centre and to deal with all enquiries/tasks in a competent and thorough manner. Duties Answering telephone calls in a very busy environment Greeting patients and visitors to the Health Centre in a polite and courteous manner Dealing with all requests from patients, staff and health care professionals To be able to use the appointment systems (EMIS, Patient Triage, AccuRx, Docman10, TeamNet) confidently and to book, cancel and re-schedule appointments Updating patient details on the clinical system Making sure the appointment system runs smoothly Chasing, when necessary. Follow-up appointments with patients for local hospitals Checking in samples correctly for Health Care Assistants following required protocol Liaising with local pharmacies and dealing with queries Filing letters for collection and typing letters to patients including scanning clinical letters to Docman10 Giving out result comments from GPs Making sure that medical rooms are stocked with essential supplies needed for daily surgery and having a good knowledge of where stock is kept Arranging and changing clinic appointments with patients Documenting contacts with patients in the clinical system Reading emails and responding as required, daily Checking Firsway urgent email account and dealing with all incoming emails/sending them on Any other duties deemed commensurate with the job grade. Key competencies Good verbal and written communication skills Professional and friendly personal presentation Customer service orientation Information management Organising and planning Attention to detail Initiative Reliability