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Children's Emergency Department Assistant | Isle of Wight NHS Trust

Job details
Posting date: 28 July 2025
Salary: Not specified
Additional salary information: £24,937 - £26,598 pro rata, per annum
Hours: Part time
Closing date: 27 August 2025
Location: Newport, Isle of Wight, PO30 5TG
Company: Isle of Wight NHS
Job type: Permanent
Job reference: 7378505/470-25-0015-CJW

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Summary


We are recruiting Children's Emergency Department Assistants who wish to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey.

The Children's Emergency Department (CED) is looking to expand our team as we move into a newly built department for children and young people aged 0-18. Our new CED will hold an audio-visually separate waiting room, with 5 bed spaces (including a 2 bedded resus) and quiet room. Although this is a fast-paced environment, we encourage learning opportunities and will support you to develop your clinical skills. You will see a wide variety of traumatic and medical presentations, while working closely alongside paediatric nurses and doctors to deliver holistic care.

Our department see's approximately 13,000 children and young people a year, with presentations ranging from unwell babies/children to minor injuries and trauma. We are passionate about constantly improving our service and delivering high quality care to our patients and strive to build upon our already excellent services. We have been rated Gold in our Quality Assurance Accreditation Scheme audits for three years in a row.



We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.



The Isle of Wight NHS Trust is the only integrated acute and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users. Every day brings a fresh challenge to our staff and being part of our island gives the opportunity to work as one cohesive team.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. There is a regional airport at Southampton, with flights to many European destinations as well as UK mainland cities. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Our 2020-2025 strategy sets out to ensure we continue to be a provider of excellent and compassionate care that benefits all our community.

Provide assistance and support to all team members of the multi-disciplinary team (including other Healthcare Assistant, Housekeepers etc), as directed.

Arrange or where necessary scan/prepare notes for patient transfer.

Prompt clinical team for patient discharge and liaise with Patient transport where appropriate.

Organise the transfer of patients to other areas if required.

Communicate with Nursing and Medical staff to update them on completion of tasks or where unable to complete.

Liaise with the Registered Nurse in charge / shift coordinator and resolve issues preventing prompt patient transfer out of ED.

Answer the telephone / greet visitors promptly in a polite and professional manner and deal with enquiries as appropriate, pass on written and verbal information as required to colleagues and patients.

Where required ensure patients and their relatives or carers are kept informed of delays with their treatment/investigations and waiting times.

Communicate effectively with patients and carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, arrange / access information, support and others services to aid effective communication / use of distraction & play therapy.

Ensure children are safeguarded in line with local and national policy

Support main ED during periods of high acuity as needed.


This advert closes on Monday 11 Aug 2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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