Customer Service Advisor
| Posting date: | 28 July 2025 |
|---|---|
| Salary: | £24,000 to £25,000 per year |
| Hours: | Full time |
| Closing date: | 27 August 2025 |
| Location: | BL9 7JR |
| Remote working: | On-site only |
| Company: | Time Recruitment Solutions Ltd |
| Job type: | Permanent |
| Job reference: | 69929-64706 |
Summary
Customer Service Advisor
Location: Bury Salary: £24,000 - £25,000 + 10% Annual Bonus Working Hours: Monday to Friday, Office Hours Company OverviewAt our company, we believe in creating a workplace that empowers and supports our employees. We are passionate about helping people, building real connections, and promoting growth within our company.
Position OverviewWe are currently hiring a Customer Service Advisor to join our team. This position is ideal for someone who is looking for a role where they can make a difference and be supported by a friendly and approachable team.
Why You'll Love Working Here
• Supportive Environment: Our managers are approachable, supportive, and genuinely invested in your success.
• Feel-Good Perks: Enjoy a free on-site gym, healthy and delicious breakfast and lunch options, and no stress about parking.
• Real Team Spirit: Our team members have been with us for an average of 2+ years, demonstrating our positive and inclusive work culture.
• Work-Life Balance: We believe in the importance of work-life balance and promote monthly social events, from brunches to bowling, to keep our team connected and happy.
• Career Growth: We offer fast promotions, with our future managers levelling up twice in 2 years, providing opportunities for career progression.
• Communicate with existing business customers through phone, email, and web chat.
• Process account updates, payments, and address any customer queries with a positive attitude.
• Ensure that every customer feels heard, helped, and satisfied with our services.
• Collaborate with other departments to maintain efficient operations.
• Friendly and positive attitude.
• Prior customer service experience, even if only a few months.
• Excellent communication skills and a team-oriented mindset.
• Competitive salary: £24,000 - £25,000 base + 10% bonus (up to £27,500 total!)
• 25 days holiday + bank holidays.
• Free daily breakfast and lunch options.
• On-site gym and free parking.
• Monthly incentives and recognition for outstanding performance.
Are you ready for a job that fits your lifestyle and career goals? Apply now and start looking forward to Mondays again!