Senior Care Coordinator

Dyddiad hysbysebu:	25 Gorffennaf 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	30 Awst 2025
Lleoliad:	Rochester, ME1 3JY
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A1403-25-1

Crynodeb

Part time Senior Management Care Coordinator Job Description Reports to:Senior GP JOB PURPOSE The core purpose of this role is to support the practice's commitment to deliver integrated, patient-centred care, responsive to the needs of our local population. The post holder will be a key member of the senior management team, working collaboratively with colleagues to provide holistic and coordinated care to our patient community. JOB SUMMARY The post holder will be responsible for the co-ordination and delivery of patient centred care to ensure the achievement of key health and welfare objectives the practice. KEY RESPONSIBILITIES: Serve as the contact point, advocate and informational resource for patients, care teams, family /caregivers and community resources where indicated, responding with empathy and respect. Support the practice to deliver on quality metrics such as QOF, KPIs and locally commissioned enhanced services. Contribute to practice capacity, access and improvement projects to meet the primary care network requirements. Support other management team members, i.e. holiday cover etc. Completion of insurance reports and regular claims etc. Ensure ARRs claims are submitted in a timely manner and are kept within an annual budget. Maintain and monitor registers for Vulnerable Adults, Safeguarding Adults and Children, Veterans, LAC etc . Maintain standards and policies across the practice in relation to compliance for CQC To be actively aware of reception, administration and secretarial workloads and cover when required. To organise meetings e.g. clinical/practice , which will include minute taking and dissemination of minutes Ensure staff trainings are updated and keep robust staff folders To comply with timely parameters in relation to The Medicine Management Team To carry out risk assessments when required To identify and action data quality issues. COLLABORATIVE WORKING RELATIONSHIPS The post holder will recognise the valuable contributions of other colleagues within the organisation and their role to patient care. The ability to work effectively as a member of a team is essential. The post holder must also recognise personal limitations and refer to more appropriate colleague(s) when necessary. TRAINING AND DEVELOPMENT Complete all mandatory training. Actively participate in annual appraisals. COMMUNICATION The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise individuals needs for alternative methods of communication and respond accordingly. CONFIDENTIALITY In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the network or individual practices as business organisations. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. EQUALITY AND DIVERSITY The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. HEALTH AND SAFETY / RISK MANAGEMENT The post-holder must always comply with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the Practices Incident Reporting System. The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990). QUALITY The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage their own time, workload and resources. Please note: This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties