Receptionist
| Dyddiad hysbysebu: | 24 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Awst 2025 |
| Lleoliad: | Norwich, NR13 3RA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A3458-25-0006 |
Crynodeb
To ensure efficiency of appointment system and monitor flow of patients into consulting rooms. Ensure that patients without appointments but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring procedures are completed. Ensure reception and work area is kept neat and tidy. To manage and assist with online digital appointment service. Answer telephone and deal appropriately with enquiries. Book appointments ensuring sufficient information is recorded to retrieve medical records. Where applicable enter results and other information into computerised patient records. Enter requests for home visits onto EMIS system incorporating all required data and where necessary refer to the duty doctor. Liaising with doctors and nurses to provide maximum support to surgeries and clinics. Preparing surgery and clinic lists ensuring all patients notes are available. Arrange hospital transport when required. Take telephone messages as required. Ensure patient and Practice confidentiality is maintained at all times. Using computer to access, extract and enter patient information. Ensure computer security is preserved by changing user when not at your computer screen. To keep your password secure at all times. Reporting any computer defects or problems to the Practice Manager or IT Department when they arise. Secure premises at end of the day, ensure the building is totally secured in accordance with the practice protocol. Follow Practice and Reception protocols.