Radiology Receptionist
| Dyddiad hysbysebu: | 24 Gorffennaf 2025 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Awst 2025 |
| Lleoliad: | Stratford upon Avon, CV37 6NX |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9203-25-0431 |
Crynodeb
Reception responsibilities To meet and receive all customers into the radiology department and advise appropriate radiology staff of their arrival. To receive and check in on the RIS database all patients scheduled for diagnostic examinations. To receive and enter examination requests onto the RIS database for all patients referred to the Trust from GP surgeries, A&E, Out-patients and Ward patients. To acknowledge all radiological examination requests including postal referrals onto the RIS database and mark with breach date calculated at 6 weeks from date received in the department. To follow the clerical processes for weekend working as outlined by the department. To be responsible for the distribution of departmental post. To advise patients who attend through the Booked Admissions Programme of procedure and liaise with the appropriate booking clerk. To support patients/careers when they are distressed involving the professional team members when required. To advise patients/carers of current waits times. To liaise with ambulance control for patient return journeys. To be responsible for the safe and tidy waiting room environment General responsibilities To check and register all new postal referrals using Lorenzo. To deal with telephone enquiries from out-patient nurses and other Trust staff. To operate, input and retrieve data using the radiology RIS database, Trust PAS system, and e-mail application. Individual security of call-centre office and department, using security alarm system. To provide short-term cover for colleagues during periods of leave. Development responsibilities To undertake training as necessary. To assist in the development of team colleagues. To participate in appraisals and personal reviews and work to achieve set objectives. To participate in team, professional and personal development activities and promote commitment to continuous development and improvement. Policies/Complaints/H&S To ensure that all staff consciously review mistakes, complaints and incidents/near misses as well as successes to improve performance and the level of customer care. To ensure that all Trust standards are maintained and monitored to improve the quality of care to all whom come into contact with services provided by South Warwickshire General Hospitals NHS Trust. Every employee has a duty to take reasonable care of the health and safety of him/herself and of other persons who may be affected by his/her acts or omissions at work and cooperate with the Trust to ensure that statutory and Trust regulations are compiled with.