People Services Advisor - Key Accounts
| Posting date: | 24 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 August 2025 |
| Location: | Liverpool, Merseyside |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Amey |
| Job type: | Contract |
| Job reference: |
Summary
We are excited to offer a fantastic opportunity for a People Services Advisor – Key Accounts in Liverpool on a 12-month Fixed Term Contract.
This role is based on 37.5 per week and offers hybrid working based in The Matchworks, Unit 2-6, 142 Speke Rd, Garston, Liverpool L19 2PH - Some occasional travel to account sites will be required.
Join our vibrant, inclusive community in the HR Transactional team working closely with the Key Account Manager providing proactive support and training to key accounts to improve the overall employee experience of core people processes and assisting account team to improve compliance and data accuracy.
As the Key Accounts Advisor you will be working closely with the Key Account Manager to deliver training for existing our transport infrastructure accounts, as well as assisting in developing and improving proactive services.
You will be a key contact for the key accounts team and People Partners, building relationships and ensuring continuous improvement.
What you will do:
Proactive training and support across amey, maintaining documentation and assessing effectiveness of delivered training
Data Quality and Payroll accuracy – track and monitor metrics, working closely with data owners ensuring the system supports the requirements
Engaging with stakeholders to provide relevant data
Assisting the systems and MI teams in the continuous improvement of reporting
Identifying and cascading potential areas of improvement to HR managers / key account managers
Collaborative working with the internal people services team and subject matter experts
What you will bring:
Experience in a HR role
Ideally a bachelor’s degree or CIPD
Excellent communication skills
First class influencing skills
Experience in using HR systems including SAP or Success Factors is highly desirable
Stakeholder management skills
Previous experience in using case management systems
Competent in using Microsoft publications including Excel
We welcome applications from a diverse range of candidates.
Why join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.
Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
Pension - Generous pension scheme, with extra contributions from Amey
Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
Family friendly policies for new parents or if you provide care for a dependant
Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
About Amey
We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.
Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.
Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.
To find out more visit our website amey.co.uk/careers
Application Guidance and Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply today
***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***
Inspiring Impact Together
#LI-ES1
This role is based on 37.5 per week and offers hybrid working based in The Matchworks, Unit 2-6, 142 Speke Rd, Garston, Liverpool L19 2PH - Some occasional travel to account sites will be required.
Join our vibrant, inclusive community in the HR Transactional team working closely with the Key Account Manager providing proactive support and training to key accounts to improve the overall employee experience of core people processes and assisting account team to improve compliance and data accuracy.
As the Key Accounts Advisor you will be working closely with the Key Account Manager to deliver training for existing our transport infrastructure accounts, as well as assisting in developing and improving proactive services.
You will be a key contact for the key accounts team and People Partners, building relationships and ensuring continuous improvement.
What you will do:
Proactive training and support across amey, maintaining documentation and assessing effectiveness of delivered training
Data Quality and Payroll accuracy – track and monitor metrics, working closely with data owners ensuring the system supports the requirements
Engaging with stakeholders to provide relevant data
Assisting the systems and MI teams in the continuous improvement of reporting
Identifying and cascading potential areas of improvement to HR managers / key account managers
Collaborative working with the internal people services team and subject matter experts
What you will bring:
Experience in a HR role
Ideally a bachelor’s degree or CIPD
Excellent communication skills
First class influencing skills
Experience in using HR systems including SAP or Success Factors is highly desirable
Stakeholder management skills
Previous experience in using case management systems
Competent in using Microsoft publications including Excel
We welcome applications from a diverse range of candidates.
Why join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.
Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
Pension - Generous pension scheme, with extra contributions from Amey
Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
Family friendly policies for new parents or if you provide care for a dependant
Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
About Amey
We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.
Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.
Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.
To find out more visit our website amey.co.uk/careers
Application Guidance and Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply today
***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***
Inspiring Impact Together
#LI-ES1
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.