Menu

AO Case Officer, PPI Distribution Team

Job details
Posting date: 24 July 2025
Salary: £25,160 per year
Hours: Full time
Closing date: 23 August 2025
Location: Exeter, Devon
Remote working: Hybrid - work remotely up to 2 days per week
Company: Government Recruitment Service
Job type: Permanent
Job reference: 418353

Apply for this job

Summary

The team sit within the Insolvency Service’s Business Services Division. The wider team deal with a variety of work, including the payment of redundancy money, processing financial payments, responsibility for the making of bankruptcy and debt relief orders and the customer service telephone line.

This is an exciting opportunity to join our PPI Team across our sites in Exeter, Manchester, Cardiff and Stratford. We have vacancies for 21 Distribution Case Officers.

The work of the PPI Team is focused on the timely distribution of funds received from the recovery of PPI related assets held on bankruptcy cases. This is a significant piece of work for the Insolvency Service which directly supports our objective of maximising returns to creditors. The successful candidates will be working within an operational team, dealing with a variety of casework and admin duties. This includes sending out letters and emails, entering information onto our casework system and distributing funds to creditors.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Apply for this job