Operational Support Officer - WorkWell North
| Dyddiad hysbysebu: | 22 Gorffennaf 2025 |
|---|---|
| Cyflog: | £21,600.00 i £23,414.78 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £21600.00 - £23414.78 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Awst 2025 |
| Lleoliad: | Carlisle, CA1 2SE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | B0554-25-0084 |
Crynodeb
Alongside these main duties you will be expected to carry out any other duties that are reasonably requested of you. 1. To screen and review incoming referrals of participants who have experienced common mental, physical and social health problems or long-term conditions for eligibility for the service. 2. To assign cases to the Work and Health Coaches ensuring each has a manageable but challenging workload. 3. To support the day-to-day running of the project and operations of the WAHC team. 4. Oversee the collection, accuracy, and analysis of service data to ensure high-quality reporting and informed decision-making. 5.To liaise with and arrange meetings with health professionals, partner agencies and/or employers concerning individual needs to increase opportunities for positive outcomes for WorkWell North participants. 6. To monitor progress and outcomes of participants supported by WorkWell North, ensuring that stringent monitoring deadlines are adhered to, and KPI evidence is collected accurately. 7.Monitor the overall progress of the Work Well North service, including project plans, referral volumes, and outcome targets. Identify trends, address shortfalls, and implement necessary adjustments to improve performance and outcomes. 8. Lead and actively participate in internal and external meetings related to the project, ensuring effective communication and alignment with service goals. 9. Represent and showcase the service at external events, forums, and engagement sessions to raise awareness and promote partnership working. 10.Undertake and support audits to ensure service quality, compliance, and continuous improvement. 11.Develop and maintain clear SOPs, guidance documents, and service protocols to ensure consistency and quality across all operational areas. 12. Carry out administrative tasks as required, supporting the smooth running of the service, including documentation, scheduling, and internal communications. 13. To work flexible hours as required to meet the needs of the service. Alongside these main duties you will be expected to carry out any other duties that are reasonably requested of you.