Customer Service Advisor
| Dyddiad hysbysebu: | 22 Gorffennaf 2025 |
|---|---|
| Cyflog: | £23,391 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Awst 2025 |
| Lleoliad: | SK4 5BF |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | St John Ambulance |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 284606JCP |
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About the Role
FIXED TERM CONTRACT - 12 months
As a customer services adviser, you will be responsible for delivering exceptional customer service to our customers. You will be liaising with local volunteers to support them in providing first aid cover at events. You will be part of a welcoming supportive team who will help you to understand this unique organisation.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You
You will need to have an eye for detail and have excellent communication skills, being able to deal with customers, staff and volunteers.
About Us
St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.
You will receive:
Competitive salary & pension scheme
Cycle to work scheme
Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.
Interview Date: TBC
Application Review Date: 04/09/2025
We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.
If you are a current St John Ambulance employee, please apply here: www.sja.org.uk
For all other candidates, or SJA volunteers wishing to apply, please click here
We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered
FIXED TERM CONTRACT - 12 months
As a customer services adviser, you will be responsible for delivering exceptional customer service to our customers. You will be liaising with local volunteers to support them in providing first aid cover at events. You will be part of a welcoming supportive team who will help you to understand this unique organisation.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You
You will need to have an eye for detail and have excellent communication skills, being able to deal with customers, staff and volunteers.
About Us
St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.
You will receive:
Competitive salary & pension scheme
Cycle to work scheme
Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.
Interview Date: TBC
Application Review Date: 04/09/2025
We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.
If you are a current St John Ambulance employee, please apply here: www.sja.org.uk
For all other candidates, or SJA volunteers wishing to apply, please click here
We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered