Service Coordinator - Day Services
| Dyddiad hysbysebu: | 22 Gorffennaf 2025 |
|---|---|
| Cyflog: | £27,761.86 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £27761.86 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Awst 2025 |
| Lleoliad: | Maidenhead, SL6 6JE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | F0128-25-0018 |
Crynodeb
Primary Purpose of Role To support the Service Manager with the day-to-day running of the service, taking on some lead andoperational responsibilities. Support, develop and coach the existing team of Activity Support Organisers and Seniors to be able tosupport our customers effectively. Be part of a team that enables our customers to socialise and engage with meaningful activities thatdevelop skills and abilities, help them achieve their goals, whilst also improving well-being and promoting independence. Main Duties and Responsibilities Operational: Support the Service Manager in the day-to-day running of the service, including organise and manage the daily routine and lead the service in the absence of the Service Manager. Support the Service Manager in completing and updating assessment of needs for individual customers, considering choice, advocacy, professional recommendations, risks and challenges to the service, carers needs and other relevant factors. Able to cover frontline staff absences, ensuring the safe continuity of the daily programme, and manage the impact on work priorities. Be competent in maintaining records and compiling written reports, as well as carry out practical and theoretical observations, competencies and service audits. Lead on investigating incidents and accidents and be proficient in the completion of organisational and in-house incident reports. Support the Service Manager in the implementation and reviewing of policies, procedures and guidelines as well as completing and reviewing of risk assessments for activities. Chair team meetings as required and attend relevant organisational meetings to represent the service in the absence of the Service Manager. Key Holder open and close the centre. Delivery of Service: Plan, organise and lead/support activities and projects that meet the customers diverse individual needs, developmental aims and outcomes. Promote customer participation in activity planning. Support and enable a person-centred approach that promotes independence. Make appropriate use of resources, both in-house and from outside providers to support customers to use community venues and gain work opportunities (including volunteering). Support the general welfare of the customers attend to the physical and personal needs, including practice safe moving and assisting, provide individual support and deal effectively with emergencies. Monitor the quality of activities being delivered to our customers, ensuring highlighted outcomes are met through person-centred approach. Be responsible for specific on-going projects within the service and work across services to share information and support colleagues, other staff and managers. Liaise with colleagues, carers, care managers/brokers/assessors, other agencies and organisations. Promote a safe environment and maintain the service to quality standards in accordance with health and safety, Optalis and relevant guidelines, policies and procedures. Ensure transport is managed effectively, drive service vehicles and ensure safe transportation of customers within the community. People Management: Support the Service Manager in the delivery of induction and training for staff as required. Lead on supporting, developing and coaching the team of Seniors, Activity Support Organisers, casual bank staff and volunteers. Promote and maintain high quality activities, supporting staff to do so by leading by example, coaching, and providing positive and constructive feedback. Support the Service Manager in managing challenging/sensitive line team issues, and in the delivery of complex messages as required. Effectively deal with potential conflict, using own judgement to accomplish positive outcomes. Support staff to fulfil keyworker responsibilities and prepare for reviews. Chair reviews andcompile review documentation Be a positive role model at all times. Although based at one site there will be a need to work in a variety of venues within the community tomeet individual aspirations and choice. Working at different times, in the evenings and weekends may be required occasionally.