Concierge Apprentice - Swimming Required
| Posting date: | 22 July 2025 |
|---|---|
| Salary: | £15,704 to £28,887 per year |
| Hours: | Full time |
| Closing date: | 21 August 2025 |
| Location: | N9 0TR |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/244379-378532 |
Summary
As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
Our Concierge respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects.
While learning with GLL your role will:
-Be the first point of call for customers
-Answer incoming calls to the centre
-Deal with transactions including setting up direct debits and cash handling
-Handle membership enquiries, including selling memberships to customers
-Deliver first-class customer service
-Answer customer queries
-Set up equipment.
-Be a key support to your team daily, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre
- Attend and participate in all apprenticeship workshops, meetings and reviews
- Ensure all training and qualification deadlines are met in agreement with your tutor and manger
GLL has a great range of benefits for its employees:
â— A Values driven organisation with learning & development to support career development
â— Discounted gym membership for you and your partner
â— Discounts across thousands of retailers (GLL Extras)
â— 25% off Red Letter Days & Buy A Gift
â— 20% off GLL spa experience treatments and associated products.
â— Ride to work scheme
â— Free eye tests and discounted glasses
â— Good Pension schemes
â— Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria
â— Health assurance
â— We are an inclusive employer. We seek and welcome diversity in our teams.
At GLL, you will be working towards a Customer Service Practitioner Apprenticeship L2 Qualification over the course of 15 months.