Employee Relations Manager | Croydon Health Services NHS Trust
| Dyddiad hysbysebu: | 21 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £53,751 - £60,651 per annum inc HCAS (outer) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Awst 2025 |
| Lleoliad: | Croydon, CR7 7YE |
| Cwmni: | Croydon Health Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7301207/199-NN-7301207-MT |
Crynodeb
Employee Relations Manager
*PREVIOUS APPLICANTS NEED NOT APPLY*
How would you approach a complex workplace issue or resolve a challenging employee relations case?
If you’ve already got an answer in mind - you might be just who we’re looking for.
We're looking for expertEmployee Relations Managerto join our friendly team. In this role, you’ll take the lead on a varied and often complex caseload, offering expert advice and practical solutions to support early resolution of workplace matters.
You’ll be confident in applying employment legislation, case law, and best practice — as well as local policies, to deliver high-quality, person-centred guidance.
What makes you stand out is your calm, people-first approach and ability to build trust and credibility quickly. You’re a natural problem-solver, with excellent communication and influencing skills, and a clear focus on solutions that work for everyone involved.
Does this sound like you?
As our Employee Relations Manager, you’ll be a trusted advisor, ensuring fair and effective ER practices across the Trust.
Your key responsibilities will include:
• Leading, supporting, and developing the ER team to ensure timely, fair, and consistent case management in line with best practice and employment legislation.
• Providing expert advice on complex and sensitive ER cases, supporting early resolution and maintaining constructive relationships with trade union partners.
• Coaching and empowering managers to manage people matters confidently and in line with Trust values and policies.
• Supporting the delivery of key workforce objectives, including reducing case timelines and improving ER performance metrics.
• Contributing to the development of policies, procedures, and training materials that promote good people management practices.
We’re seeking someone who brings:
• Substantial experience in employee relations, including managing high-risk and complex cases.
• A confident, solutions-focused approach to working with senior leaders, managers, HR colleagues, and trade unions.
• Excellent communication and influencing skills, with the ability to build trust and credibility quickly.
• A passion for coaching and developing others, with a commitment to continuous improvement.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
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Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
This advert closes on Monday 4 Aug 2025