Apprentice Systems Engineer
| Dyddiad hysbysebu: | 21 Gorffennaf 2025 |
|---|---|
| Cyflog: | £27,711 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Awst 2025 |
| Lleoliad: | Ipswich, Suffolk, IP1 2BX |
| Cwmni: | Suffolk County Council |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 19882 |
Crynodeb
- Suffolk County Council – Endeavour House, Ipswich, IP1 2BX - Hybrid
- £27,711 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Fixed Term or secondment for 21 months (Apprenticeship)
- Post 1: supporting the Corporate Services applications
- Post 2: supporting Financial applications
When you join the IT team as an Apprentice Systems Engineer we’ll support your development from the start. We’ll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.
Your role and responsibilities
Your primary role will be to support customers across various systems within the Corporate Services area and engaging with customers to help understand their requirements, other responsibilities will include:
- engaging with customers and project teams to advise on maintaining and supporting a range of IT systems across areas such as Finance, Procurement, Property, Registrars, Coroners, and more.
- communicating clearly with our customers, being considerate to their needs and aspirations, taking responsibility and doing what we say we will do efficiently and effectively
- contributing to delivery against agreed priorities and timescales as per the Product team resource plan
- taking responsibility for your own development and keep in step with the technologies that are utilised in the Product portfolio
- working alongside members of the team to achieve the learning objectives in the apprenticeship as well as carry out small projects and tasks to assist your learning
- contributing to identifying risks and issues to the Product Owner, articulating potential impacts, and recommending/ implementing appropriate mitigations.
Your apprenticeship
- Level 4 Applications Support Lead
- Apprenticeship Duration: 15 months + 6 months end point assessment period
We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.
Read the Job and Person Profile (docx) and the Apprenticeship Recruitment Brochure (pagetiger.com). They hold a range of information. During the apprenticeship, you'll be working towards the role described in those materials. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract.
You will need
- the ability to work both with in a small team and under your own guidance with good time management skills
- to be a good communicator and engage with team mates to enhance knowledge and share ideas and have a positive outlook to your work
- strong IT skills with the ability to learn on the job and undertake additional training when required
- an understanding of business application support would be beneficial, particularly with knowledge of financial applications for one of the roles.
If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application
The team
We are the IT Corporate Service Product Team, part of the wider Suffolk County Council IT Service. We will offer you full training on various IT business applications support and a varied role working on projects all across the organisation. The role is fulfilling, helping to improve services in the Council.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
For an informal discussion, please contact Steve Lewis (he/him) regarding the Corporate Services IT apprenticeship, or Leigh Southgate (he/him) for the Financials IT apprenticeship. You can reach them via email at steve.lewis@suffolk.gov.uk or leigh.southgate@suffolk.gov.uk
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
Question 1 - Tell us what skills you have learned whilst at school/college, volunteering and/or working that you think will be useful to you in this role and why?
Question 2 - Tell us about something you are proud of and why?
Question 3 - Tell us about a time you've been really determined to do something, what did you do? What happened as a result?
Question 4 - Why are you interested in working for our organisation?
Question 5 - What are you hoping to gain from this apprenticeship?
Question 6 - Using our WeAspire values (see bottom of JPP); tell us about a time or situation when you have demonstrated one of these values?
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm 3 August 2025
Interview date: 12 and 13 August 2025
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- £27,711 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Fixed Term or secondment for 21 months (Apprenticeship)
- Post 1: supporting the Corporate Services applications
- Post 2: supporting Financial applications
When you join the IT team as an Apprentice Systems Engineer we’ll support your development from the start. We’ll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.
Your role and responsibilities
Your primary role will be to support customers across various systems within the Corporate Services area and engaging with customers to help understand their requirements, other responsibilities will include:
- engaging with customers and project teams to advise on maintaining and supporting a range of IT systems across areas such as Finance, Procurement, Property, Registrars, Coroners, and more.
- communicating clearly with our customers, being considerate to their needs and aspirations, taking responsibility and doing what we say we will do efficiently and effectively
- contributing to delivery against agreed priorities and timescales as per the Product team resource plan
- taking responsibility for your own development and keep in step with the technologies that are utilised in the Product portfolio
- working alongside members of the team to achieve the learning objectives in the apprenticeship as well as carry out small projects and tasks to assist your learning
- contributing to identifying risks and issues to the Product Owner, articulating potential impacts, and recommending/ implementing appropriate mitigations.
Your apprenticeship
- Level 4 Applications Support Lead
- Apprenticeship Duration: 15 months + 6 months end point assessment period
We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.
Read the Job and Person Profile (docx) and the Apprenticeship Recruitment Brochure (pagetiger.com). They hold a range of information. During the apprenticeship, you'll be working towards the role described in those materials. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract.
You will need
- the ability to work both with in a small team and under your own guidance with good time management skills
- to be a good communicator and engage with team mates to enhance knowledge and share ideas and have a positive outlook to your work
- strong IT skills with the ability to learn on the job and undertake additional training when required
- an understanding of business application support would be beneficial, particularly with knowledge of financial applications for one of the roles.
If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application
The team
We are the IT Corporate Service Product Team, part of the wider Suffolk County Council IT Service. We will offer you full training on various IT business applications support and a varied role working on projects all across the organisation. The role is fulfilling, helping to improve services in the Council.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
For an informal discussion, please contact Steve Lewis (he/him) regarding the Corporate Services IT apprenticeship, or Leigh Southgate (he/him) for the Financials IT apprenticeship. You can reach them via email at steve.lewis@suffolk.gov.uk or leigh.southgate@suffolk.gov.uk
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
Question 1 - Tell us what skills you have learned whilst at school/college, volunteering and/or working that you think will be useful to you in this role and why?
Question 2 - Tell us about something you are proud of and why?
Question 3 - Tell us about a time you've been really determined to do something, what did you do? What happened as a result?
Question 4 - Why are you interested in working for our organisation?
Question 5 - What are you hoping to gain from this apprenticeship?
Question 6 - Using our WeAspire values (see bottom of JPP); tell us about a time or situation when you have demonstrated one of these values?
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm 3 August 2025
Interview date: 12 and 13 August 2025
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
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