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Customer Service Consultant / Outreach worker

Job details
Posting date: 19 July 2025
Salary: £12.30 to £13.00 per month
Hours: Part time
Closing date: 18 August 2025
Location: Flintshire, Wales
Remote working: On-site only
Company: HMB ENTERPRISE LTD
Job type: Permanent
Job reference:

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Summary

We are looking for enthusiastic individuals, with excellent communication skills and a passion to deliver great customer service to join our Post Office and mobile branch.

If you enjoy working in a busy environment where every day is different and the customer is centric to everything, then this is a fantastic opportunity for you!

Keeping the customer at the heart of everything we do you will work towards individual and store
targets by completing transactions in a timely manner, whilst demonstrating your excellent Product Knowledge on promotions and offers.
You will maximise all selling opportunities to drive sales for the Post Office matching products and services to customer needs.
You will be available to answer any customer queries whilst ensuring that you adhere to all security measures at all times.
Along with previous customer service experience, you will have strong communication skills and a high level of numeracy.
A confident positive outlook will ensure that you can converse with a diverse customer base enabling you to cross sell the brilliant products and services offered by The Post Office.

Successful candidates for the role will need to provide five years continuous referencing and consent to a criminal record check. A full clean driving licence is required.

As a valued team member, you will be given full Post Office Training and ongoing support. There may be some opportunities for development and career progression, along with auto enrolment into a pension scheme.

All shortlisted applicants will be required to take part in a face-to- face interview.

If you are the successful candidate your training will commence in branch with external training sessions as and when required.

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