Benefits Officer
| Dyddiad hysbysebu: | 18 Gorffennaf 2025 |
|---|---|
| Cyflog: | £28,193 i £32,104 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Awst 2025 |
| Lleoliad: | Maidenhead, Windsor & Maidenhead |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Royal Borough of Windsor and Maidenhead |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
We have an exciting opportunity for Benefits Officer to join us!
This is a full-time, permanent role with flexible working conditions and hybrid working (dependent upon experience), and a salary of £28,193 to £32,104 per annum.
This is an excellent opportunity for an enthusiastic benefits officer to join our team.
The Role:
As part of the wider Revenues and Benefits Service you will have a key role in providing a high-quality service to its residents, who need financial assistance with their rental liability and/or Council Tax.
Your role will involve:
You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita Academy processing system and Civica document management system.
The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with application for discretionary housing payments.
What we are looking for:
You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets.
Knowledge of Housing Benefit and Council Tax Support.
Excellent communications skills, both written and verbal and be able to manage your own workload.
Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.
Ability to keep up to date with relevant legislative changes.
Conscientious attitude and attention to detail
Ability to remain calm and focused under pressure.
Enthusiastic about doing an excellent job and delivering results.
Flexible approach to work to accommodate changing priorities.
What we offer:
32 days annual leave
Flexible working including a hybrid working pattern for a better work-life balance.
Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
Free employee parking close to the offices.
Give As You Earn scheme.
Instant Reward Scheme to recognise and reward innovative achievement.
Employee Assistance Programme providing counselling, advice and information.
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
Interview dates: week commencing 25 August 2025.
If you wish to discuss this position informally, please contact Sarah Sneyd, on sarah.sneyd@rbwm.gov.uk
This is a full-time, permanent role with flexible working conditions and hybrid working (dependent upon experience), and a salary of £28,193 to £32,104 per annum.
This is an excellent opportunity for an enthusiastic benefits officer to join our team.
The Role:
As part of the wider Revenues and Benefits Service you will have a key role in providing a high-quality service to its residents, who need financial assistance with their rental liability and/or Council Tax.
Your role will involve:
You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita Academy processing system and Civica document management system.
The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with application for discretionary housing payments.
What we are looking for:
You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets.
Knowledge of Housing Benefit and Council Tax Support.
Excellent communications skills, both written and verbal and be able to manage your own workload.
Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.
Ability to keep up to date with relevant legislative changes.
Conscientious attitude and attention to detail
Ability to remain calm and focused under pressure.
Enthusiastic about doing an excellent job and delivering results.
Flexible approach to work to accommodate changing priorities.
What we offer:
32 days annual leave
Flexible working including a hybrid working pattern for a better work-life balance.
Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
Free employee parking close to the offices.
Give As You Earn scheme.
Instant Reward Scheme to recognise and reward innovative achievement.
Employee Assistance Programme providing counselling, advice and information.
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
Interview dates: week commencing 25 August 2025.
If you wish to discuss this position informally, please contact Sarah Sneyd, on sarah.sneyd@rbwm.gov.uk