Passenger Assistant Team Manager
| Dyddiad hysbysebu: | 18 Gorffennaf 2025 |
|---|---|
| Cyflog: | £47,430 i £52,735 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Gorffennaf 2025 |
| Lleoliad: | Elizabeth II Court, Winchester |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos |
| Cwmni: | Hampshire County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | HCC621663 |
Crynodeb
As Passenger Assistant Team Manager, you’ll play a pivotal role in Hampshire’s School Transport Service, which supports over 14,000 students, including many with special educational needs (SEN), in accessing education safely and reliably. You’ll lead a small but high-impact team who are responsible for overseeing the work of approximately 600 Passenger Assistants across the county. Through strategic leadership, safeguarding oversight, and a commitment to service excellence, you’ll ensure the safe and efficient delivery of transport services for our most vulnerable students.
What you’ll do:
Lead service performance: Take accountability for the quality and delivery of the School Transport Service, ensuring high standards of customer care and timely service across all operations.
Lead the Passenger Assistant workforce: Directly manage a team of 5–6 staff who oversee 600 Passenger Assistants. Responsible for recruitment, retention, complex HR processes, and safeguarding across the service.
Drive recruitment partnerships: Build strong relationships with Hampshire County Council Recruitment and Connect2Hampshire to ensure efficient hiring and continuous improvement in staffing processes.
Coordinate route reviews: Regularly review and adjust Passenger Assistant route allocations, working closely with schools, families, and internal teams to manage changes with care and precision.
Plan for peak demand: Collaborate with colleagues to set up transport arrangements ahead of the academic year, using forecasting and performance data to anticipate and meet service needs.
What you’ll do:
Lead service performance: Take accountability for the quality and delivery of the School Transport Service, ensuring high standards of customer care and timely service across all operations.
Lead the Passenger Assistant workforce: Directly manage a team of 5–6 staff who oversee 600 Passenger Assistants. Responsible for recruitment, retention, complex HR processes, and safeguarding across the service.
Drive recruitment partnerships: Build strong relationships with Hampshire County Council Recruitment and Connect2Hampshire to ensure efficient hiring and continuous improvement in staffing processes.
Coordinate route reviews: Regularly review and adjust Passenger Assistant route allocations, working closely with schools, families, and internal teams to manage changes with care and precision.
Plan for peak demand: Collaborate with colleagues to set up transport arrangements ahead of the academic year, using forecasting and performance data to anticipate and meet service needs.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.