Business Change Analyst | North West Ambulance Service NHS Trust
| Posting date: | 18 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £47,810 - £54,710 per annum |
| Hours: | Full time |
| Closing date: | 17 August 2025 |
| Location: | Manchester, M14 7LU |
| Company: | North West Ambulance Service |
| Job type: | Contract |
| Job reference: | 7344483/242-4746-LR |
Summary
Title: Business Change Analyst
Band:Band 7
Location:North West – Parkway, Estuary Point or Broughton
Job summary
We are looking to recruit Business Change Analysts as part of the Delivery and Innovation team within Digital at NWAS initially on a 6-month fixed term basis, with an opportunity to extend to 12 months. The Business Change Analyst is responsible for working with a variety of subject matter experts to determine requirements through the analysis and review of systems and processes. The Business Change Analyst will lead detailed design phases, identify where improvements and efficiencies can be gained and drive forward the requirements through to solution design, in line with achieving the Trust's strategic objectives.
In order to meet the demands of the role and the service it provides, this role requires significant on-site presence and regular travel across the North West to attend Trust locations.
Main duties of the job
The post holder in summary will be responsible for:
· Undertaking a variety of activities as associated with a business change analyst within a digital environment including but not limited to,
· Business process mapping for as is and to be states
· System mapping
· Requirements gathering from end users (digital and non-digital)
· Development of specifications for technical teams to develop solutions
· Documentation of scope, finance, timescales, benefits when applicable
· Working collaboratively with clinical, operational, corporate and digital teams to develop and design innovative solutions
· Developing and maintaining relationships with key stakeholders from across the trust to enable the delivery of an effective business change analysis function
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Please ensure that you have fully read the job description and person specification before applying for this role.
If you are interested, we encourage you to submit your application as early as possible, as this vacancy may close early if we receive a high volume of applications.
Recruitment Campaign:
Advertising Dates – 18th July – 3rd August
Shortlisting to take place – by COP 8thAugust
SJT - W/C 11th August
Assessment Centre - 21st August
Professional Discussion - 22nd August
This advert closes on Sunday 3 Aug 2025