MAT IT Technician
| Dyddiad hysbysebu: | 18 Gorffennaf 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Awst 2025 |
| Lleoliad: | Banbury, Oxfordshire, OX15 4LJ |
| Cwmni: | Teaching Vacancies |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 9ac7fa50-35cb-414e-969f-82f3df47413f |
Crynodeb
What skills and experience we're looking for
Main duties
The IT Technician will be responsible for general maintenance of defined computer equipment and for the resolution of identified technical problems, as well as undertaking general tasks which will promote the use of ICT across the Warriner multi academy trust.
The work schedule will include the following main tasks to be carried out throughout the MAT, covering ICT equipment used throughout the MAT
1. Use of the IT Service Desk to resolve support incidents inline with agreed service levels agreements
2. Support the Trust in all aspects of IT service provision via the helpdesk, email, telephone and in person response across the Trust, as part of the IT Support team
3. Use of traditional Windows Server services such as Active Directory and Microsoft Deployment Toolkit
4. Use of cloud platforms such as Microsoft 365 to manage users and devices
5. Diagnose and repair IT hardware faults and arrange warranty repair
6. Fully participate in new IT projects, innovation and equipment refreshes
7. Create, maintain and disseminate department and end-user help documentation
8. Provide support out of normal work hours for school events such parents’ evenings
9. Monitor and maintain stock for consumables
10. Track and update asset information
11. Use initiative to resolve issues and manage time effectively
Personal Qualities
• To be able to work on own initiative
• Demonstrate a practical knowledge of problem solving
• Have the ability to work with everyone from students to senior management
• To be aware of the different level of end-user IT skills in supported schools
• To maintain a knowledge of new developments in software and hardware
Additional Duties
• Where appropriate, train staff in the use of general purpose and office related software
• To support the development of ICT within the MAT schools
• To ensure that damage malicious or otherwise is reported
• Other duties as required
• Document repair and upgrade procedures
• To take responsibility for your own health and safety within your department.
• Contribute to organisational policy regarding quality standards and strategic planning.
• Log IT visits to the MAT primary schools.
As an employee you have legal duties which include:
• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or do not do.
• Co-operating with your employer on health and safety,
• Correctly using work items provided by your employer, including personal protective equipment, in accordance with training or instructions, and
• Not interfering with or misusing anything provided for your health, safety and welfare.
What the school offers its staff
What we offer:
• A school with a clear moral purpose and drive for ‘excellence for all our students’
• Excellent opportunities for career progression and development opportunities
• A clear staff well-being strategy package that includes our confidential Employee Assistance Programme with access for all staff to Face to Face Counselling, Stress Management, 24/7 GP access, Physiotherapy, Menopause Counselling and Support, Men’s Mental Health Wellness, Bereavement Support, Nurse Support Service, Maternity & Paternity Support and Financial Wellbeing Support
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Main duties
The IT Technician will be responsible for general maintenance of defined computer equipment and for the resolution of identified technical problems, as well as undertaking general tasks which will promote the use of ICT across the Warriner multi academy trust.
The work schedule will include the following main tasks to be carried out throughout the MAT, covering ICT equipment used throughout the MAT
1. Use of the IT Service Desk to resolve support incidents inline with agreed service levels agreements
2. Support the Trust in all aspects of IT service provision via the helpdesk, email, telephone and in person response across the Trust, as part of the IT Support team
3. Use of traditional Windows Server services such as Active Directory and Microsoft Deployment Toolkit
4. Use of cloud platforms such as Microsoft 365 to manage users and devices
5. Diagnose and repair IT hardware faults and arrange warranty repair
6. Fully participate in new IT projects, innovation and equipment refreshes
7. Create, maintain and disseminate department and end-user help documentation
8. Provide support out of normal work hours for school events such parents’ evenings
9. Monitor and maintain stock for consumables
10. Track and update asset information
11. Use initiative to resolve issues and manage time effectively
Personal Qualities
• To be able to work on own initiative
• Demonstrate a practical knowledge of problem solving
• Have the ability to work with everyone from students to senior management
• To be aware of the different level of end-user IT skills in supported schools
• To maintain a knowledge of new developments in software and hardware
Additional Duties
• Where appropriate, train staff in the use of general purpose and office related software
• To support the development of ICT within the MAT schools
• To ensure that damage malicious or otherwise is reported
• Other duties as required
• Document repair and upgrade procedures
• To take responsibility for your own health and safety within your department.
• Contribute to organisational policy regarding quality standards and strategic planning.
• Log IT visits to the MAT primary schools.
As an employee you have legal duties which include:
• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or do not do.
• Co-operating with your employer on health and safety,
• Correctly using work items provided by your employer, including personal protective equipment, in accordance with training or instructions, and
• Not interfering with or misusing anything provided for your health, safety and welfare.
What the school offers its staff
What we offer:
• A school with a clear moral purpose and drive for ‘excellence for all our students’
• Excellent opportunities for career progression and development opportunities
• A clear staff well-being strategy package that includes our confidential Employee Assistance Programme with access for all staff to Face to Face Counselling, Stress Management, 24/7 GP access, Physiotherapy, Menopause Counselling and Support, Men’s Mental Health Wellness, Bereavement Support, Nurse Support Service, Maternity & Paternity Support and Financial Wellbeing Support
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.