Receptionist
| Dyddiad hysbysebu: | 17 Gorffennaf 2025 |
|---|---|
| Cyflog: | £24,169.00 i £25,674.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24169.00 - £25674.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Gorffennaf 2025 |
| Lleoliad: | Headington, OX3 9DU |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9321-25-0910 |
Crynodeb
To greet patients at reception in a helpful, polite and efficient manner. Check all demographics details for patients on arrival, updating these appropriately whilst adhering to the Trust policies for data protection and patient confidentiality. Register patients attendance on EPR in real-time. Deal with enquiries in a sympathetic and professional manner using tact and diplomacy when dealing with anxious patients and relatives. To book follow up appointments accurately ensuring that the correct referral to treatment (RTT) status is recorded in accordance with Trust guidelines. To ensure that special requests for additional support in clinics such as interpreters or sign language services are dealt with timeously. To ensure that all reception clinic lists are available, up to date and accurate, recording all late bookings, cancellations and DNAs appropriately. To ensure patients are checked in and out of clinic and future appointments are made on the day of attendance wherever possible and to ensure outpatient procedure activity is captured from outcome forms using the HIM chart coding function in EPR. To ensure that all patients notes are present and prepared the day before the clinics, highlighting any notes that are missing to relevant line manager for each clinic. To arrange return transport for patients attending appointments at the request of the senior nurse or Arriva and Oxford Ambulance. To make sure the relevant reception area within the Directorate are kept tidy and in good repair, with any defects being reported to the relevant line manager. To be able to prioritise your workload and work with minimal supervision. To undertake further training as and when required