Guest Experience Host (Woodland Check In)
| Dyddiad hysbysebu: | 16 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.25 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 15 Awst 2025 |
| Lleoliad: | Ascot, Windsor & Maidenhead |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | LaplandUK |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Full & part time roles available!
Brought to life with Hollywood set designers and West End theatre professionals on an unprecedented scale, LaplandUK’s immersive theatrical experience crafts an enchanting world of wonder and beauty.
The award-winning show sells out within hours each year and welcomes over 170,000 guests to its 30-acre magical forest each season, including the likes of Elton John and members of the Royal Family.
Guests journey through a theatrical world, passing through five uniquely themed, interactive performances that blend storytelling, character interaction, and festive wonder. This 4.5 hour live, walk-through adventure offers families an unforgettable experience.
The Role
Our Woodland Check-in team welcome guests to Lapland, setting the scene for a magical and unforgettable experience.
Working in our outdoor Eleven Bazaar and our indoor Woodland Check-in areas, this role is a guest-focused position, involving lots of interaction with Human Folk before their Lapland experience begins.
Responsibilities include;
Provide a wonderful welcome to our guests, creating a strong first impression.
Use of our onsite system to check guests in, whilst sharing key information about their visit.
Assist with latecomers to the experience, helping guests catch-up to their tour quickly.
Deliver a world-class service to guests, ensuring that any issues are resolved in-the-moment, with a touch of Lapland magic!
Working environment and requirements include;
Indoor and outdoor locations, with prolonged standing.
Guest-facing position, requiring high-levels of interaction on a consistent basis.
Use of technical equipment, including touchscreen tablets.
Some tasks may require moderate lifting, bending, pushing, pulling and other similar physical activity.
Where is Lapland?
Lapland is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.
Key Dates
PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2025 and the beginning of November 2025, training is mandatory.
LIVE EVENT: Thursday 6th November - Wednesday 24th December 2025
Benefits
Hourly pay of £12.25 per hour, plus holiday pay which is paid at the end of your contract
Free hot meal per day
Free coffee, tea and soft drinks
20% discount in LaplandUK retail shops on selected dates
Shuttlebus from Macclesfield Train Station to event site.
Job Types: Full-time, Part-time, Temporary, Fixed term contract, Freelance, Zero hours contract
Contract length: 6 weeks
Pay: Up to £12.25 per hour
Benefits:
Canteen
Discounted or free food
Employee discount
Free or subsidised travel
Free parking
On-site parking
Shuttle service provided
Store discount
Transport links
Brought to life with Hollywood set designers and West End theatre professionals on an unprecedented scale, LaplandUK’s immersive theatrical experience crafts an enchanting world of wonder and beauty.
The award-winning show sells out within hours each year and welcomes over 170,000 guests to its 30-acre magical forest each season, including the likes of Elton John and members of the Royal Family.
Guests journey through a theatrical world, passing through five uniquely themed, interactive performances that blend storytelling, character interaction, and festive wonder. This 4.5 hour live, walk-through adventure offers families an unforgettable experience.
The Role
Our Woodland Check-in team welcome guests to Lapland, setting the scene for a magical and unforgettable experience.
Working in our outdoor Eleven Bazaar and our indoor Woodland Check-in areas, this role is a guest-focused position, involving lots of interaction with Human Folk before their Lapland experience begins.
Responsibilities include;
Provide a wonderful welcome to our guests, creating a strong first impression.
Use of our onsite system to check guests in, whilst sharing key information about their visit.
Assist with latecomers to the experience, helping guests catch-up to their tour quickly.
Deliver a world-class service to guests, ensuring that any issues are resolved in-the-moment, with a touch of Lapland magic!
Working environment and requirements include;
Indoor and outdoor locations, with prolonged standing.
Guest-facing position, requiring high-levels of interaction on a consistent basis.
Use of technical equipment, including touchscreen tablets.
Some tasks may require moderate lifting, bending, pushing, pulling and other similar physical activity.
Where is Lapland?
Lapland is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.
Key Dates
PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2025 and the beginning of November 2025, training is mandatory.
LIVE EVENT: Thursday 6th November - Wednesday 24th December 2025
Benefits
Hourly pay of £12.25 per hour, plus holiday pay which is paid at the end of your contract
Free hot meal per day
Free coffee, tea and soft drinks
20% discount in LaplandUK retail shops on selected dates
Shuttlebus from Macclesfield Train Station to event site.
Job Types: Full-time, Part-time, Temporary, Fixed term contract, Freelance, Zero hours contract
Contract length: 6 weeks
Pay: Up to £12.25 per hour
Benefits:
Canteen
Discounted or free food
Employee discount
Free or subsidised travel
Free parking
On-site parking
Shuttle service provided
Store discount
Transport links