Receptionist
| Dyddiad hysbysebu: | 16 Gorffennaf 2025 |
|---|---|
| Cyflog: | £29,651.00 i £31,312.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £29651.00 - £31312.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Gorffennaf 2025 |
| Lleoliad: | Sutton, SM2 5PT |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9282-25-0646 |
Crynodeb
For further information on this role, please see the attached detailed Job Description and Person Specification: These responsibilities will be carried out with reference to service priorities and in coordination with the shift supervisor, but the post holder is expected to exercise initiative and manage their workload independently. First Point of Contact: To provide a friendly and professional front-of-house reception service. Greet and welcome all patients and visitors, acting as the first point of contact and ensuring that everyone is treated courteously and efficiently. Enquiry Handling: To address in-person and telephone enquiries promptly, using tact and empathy. Communicate clearly with patients, families, and staff including those who may be anxious or who face language/cultural barriers to reassure them and provide accurate information or direction. Telephone Management: To answer all telephone calls in a helpful manner, promptly redirecting calls that fall outside the receptions remit to the appropriate department. Ensure urgent messages or requests are prioritised and conveyed to the relevant personnel without delay.