Deputy Operations Manager
| Dyddiad hysbysebu: | 16 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £15.90 per hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Awst 2025 |
| Lleoliad: | Luton, LU29QT |
| Cwmni: | Sasse Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1576 |
Crynodeb
Role overview
Job Role: Deputy Operations Manager
Location: Luton Airport
Job type: Permanent, Full Time
Contracted: 40 hours, Monday -Friday (hours per business requirements)
Salary: £ 15.90 per hour
Benefits:
* Access to company reward & recognition platform
* Opportunities for professional development and advancement
* Positive and supportive work environment
* Company Pension Scheme
* On-site parking
* Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs)
* Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brand
Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We
are currently recruiting for a Deputy Operations Manager for Luton Airport, and we are looking to hear from candidates who are
positive, have a can-do attitude and have ambition to grow.
The Role
As a Deputy Operations Manager, you will support the Operations Manager in overseeing contract delivery. Your role will include
managing staff, maintaining quality standards, building strong client relationships, and ensuring a professional, secure, and
positive service experience.
Key responsibilities include:
* Manage daily operations for Sasse during the absence of the Operations Manager, including the evaluation, motivation, and
performance monitoring of staff.
* Oversee Sasse teams at contract sites, ensuring workflow efficiency and service delivery standards are maintained.
* Foster a positive working environment through daily communication, motivation, and a hands-on leadership approach.
* Monitor and manage staff relations, including scheduling, disciplinary or grievance matters (in coordination with the
Operations Manager), and resolution of staff issues.
* Maintain strong client relationships to ensure customer satisfaction and service excellence.
* Conduct regular audits and inspections to uphold Sasse quality standards.
* Ensure all staff documentation is accurate, up-to-date, and compliant with company standards.
* Oversee the correct use of operational documentation by staff on a day-to-day basis.
* Manage stock control for consumables, equipment, and machinery within assigned sites.
* Identify operational challenges and develop effective, proactive solutions.
* Attend regular management meetings with clients, reporting on recent activities and future action plans, including the
preparation of weekly management reports.
* Report weekly to the Operations Manager on operational matters.
* Support payroll processes when required.
Essential Requirements:
* Be proactive, detail-oriented and willing to positively influence our operational teams.
* Have strong organisational skills and strategic thinking to effectively manage people and processes.
* Valid driver’s license and a willingness to travel is essential to this role.
* Must be willing to have the company obtain a security clearance certificate which will be paid for by the company.
What We Offer
* Access to a rewards gateway platform offering substantial discounts online and in-store with top brands.
* Options to participate in a cycle-to-work through salary sacrifice.
* We value ongoing education and offer opportunities for further training and professional development.
Why Join Sasse?
Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our
organisation. We value our customers and believe that customers and people should be the focus of everything that we do. If that
sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you.
Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels.
Job Role: Deputy Operations Manager
Location: Luton Airport
Job type: Permanent, Full Time
Contracted: 40 hours, Monday -Friday (hours per business requirements)
Salary: £ 15.90 per hour
Benefits:
* Access to company reward & recognition platform
* Opportunities for professional development and advancement
* Positive and supportive work environment
* Company Pension Scheme
* On-site parking
* Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs)
* Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brand
Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We
are currently recruiting for a Deputy Operations Manager for Luton Airport, and we are looking to hear from candidates who are
positive, have a can-do attitude and have ambition to grow.
The Role
As a Deputy Operations Manager, you will support the Operations Manager in overseeing contract delivery. Your role will include
managing staff, maintaining quality standards, building strong client relationships, and ensuring a professional, secure, and
positive service experience.
Key responsibilities include:
* Manage daily operations for Sasse during the absence of the Operations Manager, including the evaluation, motivation, and
performance monitoring of staff.
* Oversee Sasse teams at contract sites, ensuring workflow efficiency and service delivery standards are maintained.
* Foster a positive working environment through daily communication, motivation, and a hands-on leadership approach.
* Monitor and manage staff relations, including scheduling, disciplinary or grievance matters (in coordination with the
Operations Manager), and resolution of staff issues.
* Maintain strong client relationships to ensure customer satisfaction and service excellence.
* Conduct regular audits and inspections to uphold Sasse quality standards.
* Ensure all staff documentation is accurate, up-to-date, and compliant with company standards.
* Oversee the correct use of operational documentation by staff on a day-to-day basis.
* Manage stock control for consumables, equipment, and machinery within assigned sites.
* Identify operational challenges and develop effective, proactive solutions.
* Attend regular management meetings with clients, reporting on recent activities and future action plans, including the
preparation of weekly management reports.
* Report weekly to the Operations Manager on operational matters.
* Support payroll processes when required.
Essential Requirements:
* Be proactive, detail-oriented and willing to positively influence our operational teams.
* Have strong organisational skills and strategic thinking to effectively manage people and processes.
* Valid driver’s license and a willingness to travel is essential to this role.
* Must be willing to have the company obtain a security clearance certificate which will be paid for by the company.
What We Offer
* Access to a rewards gateway platform offering substantial discounts online and in-store with top brands.
* Options to participate in a cycle-to-work through salary sacrifice.
* We value ongoing education and offer opportunities for further training and professional development.
Why Join Sasse?
Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our
organisation. We value our customers and believe that customers and people should be the focus of everything that we do. If that
sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you.
Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels.