Senior Pricing Specialist
| Dyddiad hysbysebu: | 15 Gorffennaf 2025 |
|---|---|
| Cyflog: | £28,000.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Up to £28,000 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Awst 2025 |
| Lleoliad: | Cheshire, CH1 3BQ |
| Cwmni: | Sykes Holiday Cottages Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | ORG5842-AM1354207CheSPS |
Crynodeb
Sykes Holiday Cottages are excited to be looking for a new Senior Pricing Specialist to join our bustling Chester team.
Salary: £28,000 per annum
Working Days and Hours: 37.5 hours per week, Monday to Saturday, 9am-5.30pm
Working Location: Chester Head Office - Hybrid working available post probation
Reporting to: Pricing Manager
Team: Pricing
About Us
Sykes Holiday Cottages is a business with big dreams and bursting with ambition. We have pinned our sights on becoming the UK's number one holiday rental agency and will stop at nothing to reach our goal, combining over 30 years’ industry experience with our fierce company drive to become the best in the market for what we do. What started as a small, family-run company has now grown to be an 2000-strong workforce of ambitious, passionate professionals working under the Forge Holiday Group parent brand.
Sykes Holiday Cottages is extremely proud to be B Corp Certified, which means we are part of a global community of businesses leading a worldwide movement for an equitable, inclusive and regenerative economy.
About the Role
We're looking for a Senior Pricing Specialist to be the driving force behind a high-performing team, someone who thrives on responsibility and making things happen.
In this pivotal role, you'll be the supporting the team manager to ensure the smooth and efficient operation of the pricing function. You’ll be responsible for overseeing day-to-day team performance, ensuring service level agreements (SLAs) are met, and providing hands-on support and leadership.
You’ll be the go-to expert for escalations, a trusted deputy when leadership calls, and a proactive contributor to ongoing improvement and change. If you're passionate about making a difference, love solving problems, and want to lead from the front, this is your opportunity to shine.
Your Responsibilities
As Senior Pricing Specialist, you will be responsible for:
Monitoring team workloads and performance to ensure SLA adherence and service quality.
Providing coaching, guidance, and support to team members to drive continuous improvement.
Acting as a point of escalation for complex or sensitive pricing and onboarding queries.
Supporting the team manager with rota planning, workload allocation, and resource cover during absences.
Deputising for the team manager as required, including attending meetings and reporting to stakeholders.
Assisting in the implementation of new processes, systems, or change initiatives.
Producing and interpreting reports to inform decision-making and highlight performance trends.
Skills and Qualifications
It is just as much about personality as it is about skills for us!
To be successful within our team, we are looking for:
Proven experience in a pricing, revenue management, or commercial operations role, ideally within the travel, hospitality, or property sectors.
Demonstrated ability to manage workloads, prioritise tasks, and support team performance against SLAs.
Experience handling complex customer or stakeholder queries with professionalism and clarity.
Strong analytical skills with the ability to interpret data and make informed decisions.
Experience in coaching or mentoring team members.
Although standouts will also have:
Previous experience in a supervisory or team lead role.
Familiarity with rota planning and workload scheduling tools.
Knowledge of holiday lettings or property onboarding processes.
Experience working in a change-driven environment or supporting change management initiatives.
Proficiency in pricing tools, CRM systems, and Excel-based reporting.
Sykes Holiday Cottages Company Benefits
Annual STIP Company-wide Bonus Scheme offering up to an additional 5% of your salary through our performance-based bonus programme
33 days of annual leave including bank holidays, plus up to 5 extra days with long service
A day off to celebrate your Birthday
Two paid Volunteering Days off annually
One of only 1000 BCORP-certified companies in the UK
Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Exclusive discounts on stays for you, family and friends
Discounts and offers with a focus on your overall wellbeing
Health Cash Plan
Training & Development programs to set you up for success
24/7 mental health support and initiatives
Access to the gym at our Chester HQ
Chester HQ has on-site parking and is close to Chester train station
Employee Savings Scheme transferring directly from your salary
Long Service Awards
Hybrid working for selected roles.
Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help.
If you are actively seeking your next career challenge, keen to join a diverse, exciting team, we welcome you to get in touch or apply!
Salary: £28,000 per annum
Working Days and Hours: 37.5 hours per week, Monday to Saturday, 9am-5.30pm
Working Location: Chester Head Office - Hybrid working available post probation
Reporting to: Pricing Manager
Team: Pricing
About Us
Sykes Holiday Cottages is a business with big dreams and bursting with ambition. We have pinned our sights on becoming the UK's number one holiday rental agency and will stop at nothing to reach our goal, combining over 30 years’ industry experience with our fierce company drive to become the best in the market for what we do. What started as a small, family-run company has now grown to be an 2000-strong workforce of ambitious, passionate professionals working under the Forge Holiday Group parent brand.
Sykes Holiday Cottages is extremely proud to be B Corp Certified, which means we are part of a global community of businesses leading a worldwide movement for an equitable, inclusive and regenerative economy.
About the Role
We're looking for a Senior Pricing Specialist to be the driving force behind a high-performing team, someone who thrives on responsibility and making things happen.
In this pivotal role, you'll be the supporting the team manager to ensure the smooth and efficient operation of the pricing function. You’ll be responsible for overseeing day-to-day team performance, ensuring service level agreements (SLAs) are met, and providing hands-on support and leadership.
You’ll be the go-to expert for escalations, a trusted deputy when leadership calls, and a proactive contributor to ongoing improvement and change. If you're passionate about making a difference, love solving problems, and want to lead from the front, this is your opportunity to shine.
Your Responsibilities
As Senior Pricing Specialist, you will be responsible for:
Monitoring team workloads and performance to ensure SLA adherence and service quality.
Providing coaching, guidance, and support to team members to drive continuous improvement.
Acting as a point of escalation for complex or sensitive pricing and onboarding queries.
Supporting the team manager with rota planning, workload allocation, and resource cover during absences.
Deputising for the team manager as required, including attending meetings and reporting to stakeholders.
Assisting in the implementation of new processes, systems, or change initiatives.
Producing and interpreting reports to inform decision-making and highlight performance trends.
Skills and Qualifications
It is just as much about personality as it is about skills for us!
To be successful within our team, we are looking for:
Proven experience in a pricing, revenue management, or commercial operations role, ideally within the travel, hospitality, or property sectors.
Demonstrated ability to manage workloads, prioritise tasks, and support team performance against SLAs.
Experience handling complex customer or stakeholder queries with professionalism and clarity.
Strong analytical skills with the ability to interpret data and make informed decisions.
Experience in coaching or mentoring team members.
Although standouts will also have:
Previous experience in a supervisory or team lead role.
Familiarity with rota planning and workload scheduling tools.
Knowledge of holiday lettings or property onboarding processes.
Experience working in a change-driven environment or supporting change management initiatives.
Proficiency in pricing tools, CRM systems, and Excel-based reporting.
Sykes Holiday Cottages Company Benefits
Annual STIP Company-wide Bonus Scheme offering up to an additional 5% of your salary through our performance-based bonus programme
33 days of annual leave including bank holidays, plus up to 5 extra days with long service
A day off to celebrate your Birthday
Two paid Volunteering Days off annually
One of only 1000 BCORP-certified companies in the UK
Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Exclusive discounts on stays for you, family and friends
Discounts and offers with a focus on your overall wellbeing
Health Cash Plan
Training & Development programs to set you up for success
24/7 mental health support and initiatives
Access to the gym at our Chester HQ
Chester HQ has on-site parking and is close to Chester train station
Employee Savings Scheme transferring directly from your salary
Long Service Awards
Hybrid working for selected roles.
Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help.
If you are actively seeking your next career challenge, keen to join a diverse, exciting team, we welcome you to get in touch or apply!
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.