Medical Receptionist/Care Navigator
| Dyddiad hysbysebu: | 15 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Gorffennaf 2025 |
| Lleoliad: | Preston, PR1 8DN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2614-25-0001 |
Crynodeb
The following are the core responsibilities for the role. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: 1. Process incoming and outgoing mail 2. Photocopy documentation as required 3. Process changes to patient registration, deduction of record and new patient registration 4. Input data into the patients healthcare records as necessary 5. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately 6. Welcome patients and visitors to the organisation, directing requests appropriately 7. Support all clinical staff with general administrative tasks as requested 8. Process and distribute incoming emails 9. Process personal, telephone and e-requests for appointments 10. Signpost patients to the correct service 11. Initiating contact with and responding to, requests from patients, team members and external agencies 12. Code data on the clinical IT system 13. Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the appropriate team member 14. Manage all queries as necessary in an efficient manner 15. Monitor and maintain the reception area and notice boards 16. Support all clinical staff with general tasks as requested 17. Scan patient related documentation and attach scanned documents to patients healthcare records 18. Complete opening and closing procedures in accordance with the duty rota 19. To support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently 20. Maintain a clean, tidy, effective working area at all times