Care Coordinator (SCORE PCN)
| Dyddiad hysbysebu: | 14 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.97 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.97 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Gorffennaf 2025 |
| Lleoliad: | Scarborough, YO11 1UB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A1803-25-0013 |
Crynodeb
The duties and responsibilities to be undertaken by members of the Care Coordination team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Clinical Lead Nurse, dependent on current and evolving workload and staffing levels: You will bring together a persons identified care and support needs, and support options to meet these within a single personalised care and support plan (PCSP), in line with PCSP best practice, based on what matters to the person. You will support patients to utilise decision aids in preparation for a shared decision-making conversation. You will help people to manage their needs through answering queries, prioritising patients for review and ensuring that people have good quality written or verbal information to help them make choices about their care. Responsible for supporting people to take up training and employment and to access appropriate benefits where eligible, if appropriate. You will support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure. Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level. Explore and assist people to access personal health budgets where appropriate. Provide co-ordination and navigation for people, and their relatives and/or carers, across health and care services, working closely with the social prescribing link worker and other primary care professional. Support the co-ordination and delivery of MDTs within the practice. Demonstrate accountability for delivering professional expertise. Raise awareness within the practice of shared decision-making and decision support tools. Raise awareness of how to identify patients who may benefit from shared decision-making and support practice staff and patients to be more prepared to have shared decision-making conversations. Exercise a critical understanding of personal scope of practice and work with the GPs and other primary care professionals within the practice to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the practice. Identify where there are opportunities for developing the scope and competence of the wider MDT to meet patient care needs. Through patient assessment and working in partnership with patients and their carers, make decisions about the best pathway of care, informed by the urgency and severity of patient need, patient acuity and dependency, and the most appropriate deployment of resources. Manage risk in unpredictable, uncertain situations to uphold patient safety, including by referring on to other primary care team members and to specialist services, as needed. Responsible for following legal, ethical, professional and organisational policies/procedures and codes of conduct. Involve patients in decision making and supporting adherence as per NICE guidance. Operate as a full member of the primary care team, including contributing to leadership, service evaluation/improvement and research activity. Manage and co-ordinate the care that individual patients receive, including through liaising with other members of the MDT and with patients' carers. Lead primary care activity, with a strong emphasis on prevention and early intervention, including through the delivery of public health advice. Undertake, record, and follow guidelines for the tasks for which you have received appropriate training and achieved competency including but not exhaustive which may lead to some biometric testing and offering routine health checks following practice protocols. Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying, and scanning. Taking messages and passing on information. Provision of refreshments for staff and visitors as required, loading, and emptying the dishwasher and keeping the kitchen area clean and tidy. Helping to maintain hygiene control measures.